I have dropped a continuing education course or withdrawn from a credit program, when can I expect my refund?
Refunds take 4 – 6 weeks to process from the time the credit appears on your account.
How will the refund be processed?
Refunds are processed based on the method of payment. Payments made by cash, cheque or debit card are refunded with a cheque. Credit card payments are refunded to the original credit card.
Why is my refund less than the amount I paid?
An administrative fee may have been applied to your account. For each continuing education course dropped a $50 Administrative Fee is applied against your account. For apprentice programs, a $100 Administrative Fee is applied. For credit programs, the Tuition Deposit is non-refundable and is deducted from any refund.
I dropped a continuing education course today, but the fees have not been removed from my account.
Students must drop continuing education courses 3 full days before their start date to receive a refund less the administrative fee.
I have lost my receipt and need another copy for my employer to be reimbursed. How can I get one?
Payment receipts can be reprinted through the NAIT Student Portal.
Can a payment receipt be used to claim tuition on my income tax return?
A payment receipt is not sufficient. In February of each year, NAIT will post the completed T2202A Tuition, Education and Textbook Amount Certificate to the student portal. Students can then print off the T2202A and complete their income tax return. Students should check the Student Portal for information concerning when the T2202A are available.
My student portal account indicates that my account has a financial hold against it. Why?
Student accounts with outstanding fees will have a financial hold placed on their account until the account is up to date.
I paid the outstanding amount on my portal account but the financial hold is still on my account. How do I remove the hold?
When payments are made on line, students must contact NAIT to have the hold removed.
I have health and dental coverage through my parents or employer; do I have to pay the Health and Dental fees before the fee payment deadline?
It is possible to leave these fees outstanding. Students must hand in the Health and Dental Waiver Form to the Benefits office in E125 or optout online by the optout deadline to have these fees removed from their account. Students are responsible for opting out of the Health and Dental plan for each term before the term's optout deadline.
I have applied for a student loan; do I have to pay my fees before the fee payment deadline?
No, students should contact the Financial Aid office and confirm that their account has been flagged as a loan recipient.