Technical Support

If you have a software or technical support question, please contact the Student Success Contact Centre (SSCC) Help Line at 780.471.NAIT (780.471.6248). Support is provided for the following:

• anyWARE
• MyNAIT Portal
• Individual Learning Models (ILMs)
• The Learning Manager (TLM)
• Learning Outcome Guides (LOGs) Online
• WebCT
• Moodle
• Elluminate
• Virtual Private Network (VPN)
• wireless  
• all software questions (Office, AutoCAD, Simply Accounting, etc.)

If you have a question or concern about the operation or setup of the NAITSA Computer Commons, please contact:

• Operational Supervisor (780.471.7724) – responsible for the staffing and general operation of the NAITSA Computer Commons.
• Technical Supervisor (780.471.8644) – responsible for all the computer and hardware configurations in the NAITSA Computer Commons. This is not a technical support number. Technical support questions should be directed to the SSCC number above.

If you need more assistance than what is offered in the NAITSA Computer Commons, please visit the Project Factory in U210. They provide a variety of supplies and services for students and staff.