About the Program
Students in this program develop and practice customer service representative skills in our simulated bank environment lab. As students progress through the program, they learn to integrate business processes with client expectations.
Graduates have strong interpersonal skills and demonstrate exceptional customer service with the ability to recommend financial products and services to clients. Graduates find themselves in a variety of roles including: customer service representatives, financial advisors, financial administrators, accounts payable, office managers, assistant to insurance agents/mortgage brokers/Realtors and bookkeeping.
The JR Shaw School of Business
It's business learning from day 1 at the largest business school in Western Canada. Our hands-on, technology-based business education equips students with the essential skills to make a difference in Alberta, across Canada and beyond. Employers recognize the real-world skills our graduates have to offer – more than 90% are employed shortly after completing their studies. With more than 34,000 graduates since its inception in 1972, NAIT's School of Business helps people find their professional business career path.
We have more than 100 full-time faculty members, with qualifications that include PhDs and professional designations, who bring their industry experience to the classroom. Our commitment to teaching business in every term means our students have increased access to business-focused faculty who can share their diverse expertise and perspectives.
Tuition & Fees (Cost per semester)
Cost Per Credit: $150
Tuition Cap: $1,883
Health & Dental: $128
Rec. & Athletics: $70
Books, Supplies & Program Fees (est.)
Semester 1: $900
Semester 2: $900
Please note: This information is provided to help you estimate your costs for student financing. Some courses may also have additional expenses. Students who take all of their courses online are exempt from U-Pass, Health & Dental, and Recreation & Athletics fees. All fees are subject to change.
A minimum of 55% in each of
- Grade 12 English
- Math 30-1 or 30-2 or Pure Math 30 or Applied Math 30
Completion of NAIT's Business Foundations (Pre-Business) at 55%
Completion of minimum 24 post-secondary credits with an Admission GPA of 2.0 if the most recent 24 credits were completed at NAIT, or Admission GPA of 2.3 if the most recent 24 credits were completed outside of NAIT. Please refer to this page for information on how to calculate your AGPA.
*Please note that acceptance into the program does not guarantee transfer credits. Transfer credits evaluation will take place after the student is accepted into the program.
View the English Language Proficiency Requirements for the Program: NAIT | English Language Proficiency
Scholarships & Bursaries
|Bob and Wendy Hiew Bursary||2000.00||1|
Bob and Wendy Hiew are both NAIT graduates from the Electrical Engineering and Accounting programs. Bob and Wendy have established this bursary in order to support students who are experiencing financial difficulties so they can devote their time to their studies in order to embark on a good career. Available to a second year student enrolled in any full time credit program in either the JR Shaw School of Business, or the School of Applied Sciences and Technology at NAIT. Awarded on the basis of demonstrated financial need and a minimum academic achievement of 75% in the first year of their program at NAIT.
|Canadian Western Bank Entrance Award||2000.00||1|
Available to full-time students entering the JR Shaw School of Business. Awarded on the basis of top academic achievement in the final year of high school or upgrading courses. Preference will be given to students who demonstrate financial need.
|Coca-Cola Bottling Ltd. Scholarship II||1000.00||4|
Available to first year students in the JR Shaw School of Business and the School of Health and Life Sciences. This award is based on outstanding academic achievement in the first semester marks.
|HSBC Bank Canada Award||5000.00||1|
Available to a first year student enrolled in the JR Shaw School of Business at NAIT. Awarded on the basis of academic achievement, community service and financial need.
|International Business Scholarship||2500.00||1|
Available to International students enrolled in the first, second, third, or fourth year of a credit program in the JR Shaw School of Business at NAIT. Awarded on the basis of highest academic achievement in the previous semester.
|The Darwin Park Imperial Bursary||1000.00||1|
Available to a second year student in the Chemical Engineering Technology, Instrumentation Engineering Technology, Mechanical Engineering Technology, Materials Engineering Technology, School of Business, or Computer Engineering Technology program. The applicant must be a resident of Alberta; must have performed a high level of academic achievement, either prior to or during their attendance at NAIT; must have demonstrated leadership in various extra-curricular activities that have provided, or will provide, benefits to their school or to the community-at-large. Such extra-curricular activities might include community volunteer work or participation in school or community related art, music, science, or athletic programs. Special consideration will be given to students who have exhibited a high degree of courage, character and academic performance while overcoming significant challenges in their lives, such as illness, physical debilitation, or difficult family circumstances. An essay is required.
For general application and special selections, ranging from $500 to $5,000, see Scholarships & Bursaries.