About the Program
Students in this program develop and practice customer service representative skills in our simulated bank environment lab. As students progress through the program, they learn to integrate business processes with client expectations.
Graduates have strong interpersonal skills and demonstrate exceptional customer service with the ability to recommend financial products and services to clients. Graduates find themselves in a variety of roles including: customer service representatives, financial advisors, financial administrators, accounts payable, office managers, assistant to insurance agents/mortgage brokers/Realtors and bookkeeping.
The JR Shaw School of Business
It's business learning from day 1 at the largest business school in Western Canada. Our hands-on, technology-based business education equips students with the essential skills to make a difference in Alberta, across Canada and beyond. Employers recognize the real-world skills our graduates have to offer – more than 90% are employed shortly after completing their studies. With more than 34,000 graduates since its inception in 1972, NAIT's School of Business helps people find their professional business career path.
We have more than 100 full-time faculty members, with qualifications that include PhDs and professional designations, who bring their industry experience to the classroom. Our commitment to teaching business in every term means our students have increased access to business-focused faculty who can share their diverse expertise and perspectives.
Tuition & Fees (Cost per semester)
Cost Per Credit: $150
Tuition Cap: $1,883
Health & Dental: $132
Rec. & Athletics: $70
Books, Supplies & Program Fees (est.)
Semester 1: $850
Semester 2: $750
Please note: This information is provided to help you estimate your costs for student financing. Some courses may also have additional expenses. Students who take all of their courses online are exempt from U-Pass, Health & Dental, and Recreation & Athletics fees. All fees are subject to change.
A minimum of 55% in each of
- Grade 12 English
- Pure Math 30 or Math 30-1 or 30-2 or Applied Math 30 or Completion of NAIT's Business Foundations (Pre-Business) at 55%
View the English Language Proficiency Requirements for the Program: NAIT | English Language Proficiency
Scholarships & Bursaries
|Canadian Western Bank Entrance Award||$2000||1|
|Coca-Cola Bottling Ltd. Scholarship II||$1000||4|
|International Business Scholarship||$2500||1|
|Northlands Park - ABB Spring||$300||1|
|The Darwin Park Imperial Bursary||$1000||1|
For general application and special selections, ranging from $500 to $5,000, see Scholarships & Bursaries.