CCTB620 - ITIL® Foundation with Certification Exam
ITIL® Best Practices is composed of five core disciplines:
• Service Strategy
• Service Design
• Service Transition
• Service Operation
• Continual Service Improvement
These disciplines represent a Service Lifecycle framework that further enhance alignment to the business while demonstrating business value, ROI, and enabling IT to solve specific operational needs.
This course is instructor led delivered as 3 Full Days in a Classroom.
Passing the ITIL® Foundation exam is a pre-requisite for admission into ITIL® Intermediate-level training courses.
The certification exam is included and will be taken on the afternoon of the final day of class. The exam is 60 minutes long and consists of 40 multiple choice questions. You must get 26 (65%) or more of the questions correct to pass the exam.
Prerequisites: There are no prerequisites for this course.
Accredited ITIL® Foundation training is provided by Value Shepherd, a PEOPLECERT Accredited Training Organization.
ITIL® a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
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|16679||A01||Nov 6 to 8, 2017||Day||$1595.00||Add To Cart|