Continuing Education

CITC863 - Communication Strategies

Course Code

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Campus

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Course Overview

Have you ever had a challenge with effectively getting your point across? Can you recall a time when you easily connected and communicated with someone? The skills you gain in this course will help you understand how your communication skills impact other people. You will also explore how improving these skills can make it easier for you to get along in the workplace and in life.

You will identify common communication problems holding you back and develop skills to ask questions that give you the necessary information. Discover what your non-verbal messages are telling others, how to listen actively and empathetically, how to navigate situations assertively, and new ways to handle difficult communication situations.

View Course Outline

Upcoming Offerings

This course is part of these programs or course groups:

Advanced Healthcare Leadership

Workplace Essentials


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Delivery Methods

  • Face to Face: Where: In-person meetings. When: Course is scheduled at a specific time for students to attend. Face-to-face instruction at all class meetings. Location may be on campus or at a worksite.
  • Blended: Where: Mixture of in-person & online components. When: Course is scheduled at a specific time for students to attend. Combination of face-to-face and online components at specific times. Some online components may be accessed online anytime.
  • Hyflex: Where: Choice to attend in-person or online meetings. When: Course is scheduled at a specific time for students to attend. For each class, students choose to attend in-person with the instructor or online at a specific time.
  • Remote Live Delivery: Where: Online with instructor. When: Course is scheduled at a specific time for students to attend. Instruction is delivered at set times online. Students do not come to campus.
  • Remote On-Demand Delivery: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online. While there are no set class meetings, there may be set due dates and deadlines for some activities. Students may interact with peers through virtual tools.
  • Remote Independent: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online, with no instructor support. While students choose when to do coursework, there may be set due dates and deadlines. 
  • Work Placement: Where: In-person meetings. When: Work is scheduled at a specific time for students to attend. Onsite work integrated learning. Location at a worksite.
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