Continuing Education

CITC966 - Enhancing Your Team Leadership & Coaching for High Performance 2

Prerequisite:
Pre-Requisite: CITC921, CITC968, or CITC824

Course Code

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Campus

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Course Overview

Enhancing Your Team Leadership

Leaders employ strategies that build high-performing teams by creating trust, valuing conflict, and encouraging commitment. With the skills gained in this course, you will be better equipped to achieve organizational goals by leading your team through the uncertainty, fear, and conflict that often compromise a group’s creative, collaborative efforts. High-performing teams consistently meet their goals, work cohesively as a unit, and are engaged in their work. As a group, a high-performing team strives for excellence through two-way open communication, mutual trust, common goals, shared leadership, clear job roles, and productive feedback. Participants of this course will be able to describe Lencioni’s Five Dysfunctions of a Team and implement strategies that build high-performing teams by promoting accountability and celebrating results. You will also be able to describe the key elements of creating and maintaining high-performing workplace teams.

Coaching for High Performance 2

Develop your coaching skills to build capacity in others, enhance employee performance, and improve employee engagement and job satisfaction. With the skills gained in this course, you will be able to create high-performance teams by coaching employees to set and attain goals. You will be able to practice and cultivate key coaching skills such as active listening, asking effective questions, and setting explicit, measurable goals. You will also be able to troubleshoot coaching conversation difficulties and identify strategies to reset derailed coaching conversations.

View Course Outline

Upcoming Offerings

Delivery Methods

  • Face to Face: Where: In-person meetings. When: Course is scheduled at a specific time for students to attend. Face-to-face instruction at all class meetings. Location may be on campus or at a worksite.
  • Blended: Where: Mixture of in-person & online components. When: Course is scheduled at a specific time for students to attend. Combination of face-to-face and online components at specific times. Some online components may be accessed online anytime.
  • Hyflex: Where: Choice to attend in-person or online meetings. When: Course is scheduled at a specific time for students to attend. For each class, students choose to attend in-person with the instructor or online at a specific time.
  • Remote Live Delivery: Where: Online with instructor. When: Course is scheduled at a specific time for students to attend. Instruction is delivered at set times online. Students do not come to campus.
  • Remote On-Demand Delivery: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online. While there are no set class meetings, there may be set due dates and deadlines for some activities. Students may interact with peers through virtual tools.
  • Remote Independent: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online, with no instructor support. While students choose when to do coursework, there may be set due dates and deadlines. 
  • Work Placement: Where: In-person meetings. When: Work is scheduled at a specific time for students to attend. Onsite work integrated learning. Location at a worksite.
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