SBS290 Business Essentials - Communication

This seminar delves into verbal and non-verbal

communication and includes a close look at interpretations,

perceptions, and the effect personal filters and belief

systems have on communication. Learn how to:

• Effectively communicate through actions, work

environments, body language and other non-verbal cues

• Minimize the effect your perceptions and preconceived

notions have on your interpretation of new information

• Implement simple techniques to help prevent

misunderstandings and improve communication

• Improve listening skills

• Effectively communicate electronically

Hours: 8.00