Supervisor/Manager Facilitation Skills

Overview

Develop your group facilitation skills! This certificate program has been developed in response to the need for program and project managers to become more effective communicators, leaders and negotiators. The program includes provides "hands on" practice with facilitation tools. The tools are used to help groups achieve results and facilitate effective meetings. Participants will also learn to use the tools to:

• work with ideas and improvement charters
• interpret and present numbers
• know when and how to respond to variancesunderstand team stages
• learn how to lead teams and enhance group synergy

Each participant will facilitate a meeting, using the facilitation tools and techniques learned. Participants will receive constructive feedback.

The project management modules in this program will complement your skills and training as a group facilitator. Refer to the Project Management Certificate program for details on project management modules.