PC Service and Support Certificate
Overview
Become an effective solutions provider for people and organizations using personal computers (PCs). This hands-on training provides students with the necessary skills to perform computer setup, diagnostics, maintenance, repairs and installation of peripheral devices. The course’s content also help you prepare for the CompTIA A+ certification exams, 220-901 and 220-902.
Certification
A PC Service and Support Certificate will be awarded upon completion of the following seven core courses or CCTM301 Cisco IT Essentials – PC Support Technician.
Program Outline
| Course ID | Name |
|---|---|
| Core Courses | |
| CCTM11 | Hardware Concepts, Installation and Configuration |
| CCTM119 | Windows OS Concepts, Installation and Configuration |
| CCTM170 | Network Fundamentals |
| CCTM172 | Other Operating Systems and Mobile Technologies for PC Technicians |
| CCTM173 | Wireless and Security for PC Technicians |
| CCTM213 | PC Troubleshooting |
| CCTM219 | Windows 10 Implementation and Support |