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Continuing Education

Cisco IT Essentials – PC Support Technician

Campus

The location where your NAIT courses will be held.

Credential

The type of certification (degree, diploma, certificate) you will earn after completing your program.

  • Degree - NAIT offers a number of business degrees and applied science and technology degrees accredited by Alberta Advanced Education.
    Applied degree programs offer a stronger emphasis on practical applications of the concepts learned in the classroom
  • Diplomas & Certificates - These credit programs take 1 or 2 years and lead to government approved and industry-recognized credentials.
  • Journeyman Certificate - Hands-on and expert-led apprenticeship and industry training for skilled trades and technology professionals.
  • Continuing Education/Non-Credit - NAIT offers a wide range of non-credit programs and courses for personal and professional development in a number of interesting and exciting fields. These options are great for people who may be working but are interested in studying as well.

Delivery Options

The flexible schedule options for this course including time of day and full/part-time.

  • Day - Courses taking place between Monday - Friday, before 5 PM.
  • Evening/Weekend - Courses taking place on weekdays from 5 PM or later, or Saturdays and Sundays.
  • Online - Sometimes called "Home Study" or "Computer-Based Learning"
  • Blended - A combination of online and in-class components.
  • Distance - Traditional correspondence format. These courses work best if you can't get to a campus or if your schedule can't accommodate fixed class times

Foundational IT training to provide service and support

This accelerated five weeks hands-on course helps you prepare for a career in information and communication technology. You'll gain skills and practical knowledge of how computers work, how to assemble computers, and how to troubleshoot hardware and software issues. The Cisco Networking Academy - IT Essentials curriculum covers the fundamentals and advanced concepts of computers hardware and software, troubleshooting skills, networking, security and IT professional professionalism. Hands-on labs and online virtual learning tools help you develop critical thinking and complex problem-solving skills. In addition, this course provides a learning pathway to the Cisco CCNA, IoT and Linux curricula.

The course's content and labs encompass new technologies and help you prepare for the CompTIA A+ certification exams, 220-1001 and 220-1002.

Topics include:

• Introduction to the Personal Computer • PC Assembly • Advanced Computer Hardware • Preventive Maintenance and Troubleshooting •Networking Concepts • Applied Networking • Laptops and Other Mobile Devices • Printers • Virtualization and Cloud Computing • Windows Installation • Windows Configuration • Mobile, Linux, and OS X Operating Systems • Security • The IT Professional

Note: In addition to regular class time, you are expected to devote 8 to 10 hours per week to online readings and assignments. You must have basic Microsoft Windows and Internet user skills and access to a computer with Internet connection to access the online curriculum and assignment.

NAIT PC Service and Support Certificate and Cisco IT Essentials Certificate will be awarded upon completion of this course.

For information on applying for CompTIA A+ certification, visit www.comptia.org.

Hands-on, industry-relevant skills

This course provides a learning pathway to CompTIA Network+, Cisco CCNA, Cisco Introduction to Internet of Everything, and NDG Linux curricula.

After-hours work

In addition to regular class time, you are expected to devote 8 to 10 hours per week to online readings and assignments. You must have basic Microsoft Windows and Internet user skills and access to a computer with Internet connection to access the online curriculum and assignment.

After completion

The course's content and labs encompass new technologies and help you prepare for the CompTIA A+ certification exams, 220-1001 and 220-1002.

NAIT PC Service and Support Certificate and Cisco IT Essentials Certificate will be awarded upon completion of this course.

For information on applying for CompTIA A+ certification, visit www.comptia.org.

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