Continuing Education

Cisco IT Essentials – PC Support Technician

Campus

The location where your NAIT courses will be held.

Credential

The type of certification you will earn after completing your program.

  • Certificate Achievement - An approved non-credit program that has a formal summative assessment component, has mappped program or course outcomes, and is subject to a regular quality curriculum review process.
  • Certificate Completion - A non-credit program that has no formal summative assessment component and is subject to a regular quality curriculum review process.
  • Continuing Education/Non-Credit - NAIT offers a wide range of non-credit programs and courses for personal and professional development in a number of interesting and exciting fields. These options are great for people who may be working but are interested in studying as well.

Delivery Options

The flexible schedule options for this course including time of day and full/part-time.

  • On-Campus Day - Your course activity is done in-person Monday - Friday, before 5 PM.
  • On-Campus Evening/Weekend - Your course activity is done in-person on weekdays from 5 PM or later, or Saturdays and Sundays.
  • Online Day - Your course activity is done online Monday - Friday, before 5 PM.
  • Online Evening/Weekend - Your course activity is done online on weekdays from 5 PM or later, or Saturdays and Sundays.
  • Online Flexible Delivery - Your course activity is not scheduled and therefore you can determine when to do the coursework.
  • Both On-Campus and Virtual - Some of your coursework will be in-person, on campus and some will be done online.

Foundational IT training to provide service and support

This accelerated five weeks hands-on course helps you prepare for a career in information and communication technology. You'll gain skills and practical knowledge of how computers work, how to assemble computers, and how to troubleshoot hardware and software issues. The Cisco Networking Academy - IT Essentials curriculum covers the fundamentals and advanced concepts of computers hardware and software, troubleshooting skills, networking, security and IT professional professionalism. Hands-on labs and online virtual learning tools help you develop critical thinking and complex problem-solving skills. In addition, this course provides a learning pathway to the Cisco CCNA, IoT and Linux curricula.

The course's content and labs encompass new technologies and help you prepare for the CompTIA A+ certification exams, 220-1001 and 220-1002.

Topics include:

• Introduction to the Personal Computer • PC Assembly • Advanced Computer Hardware • Preventive Maintenance and Troubleshooting •Networking Concepts • Applied Networking • Laptops and Other Mobile Devices • Printers • Virtualization and Cloud Computing • Windows Installation • Windows Configuration • Mobile, Linux, and OS X Operating Systems • Security • The IT Professional

Note: In addition to regular class time, you are expected to devote 8 to 10 hours per week to online readings and assignments. You must have basic Microsoft Windows and Internet user skills and access to a computer with Internet connection to access the online curriculum and assignment.

NAIT PC Service and Support Certificate and Cisco IT Essentials Certificate will be awarded upon completion of this course.

For information on applying for CompTIA A+ certification, visit www.comptia.org.

Hands-on, industry-relevant skills

This course provides a learning pathway to CompTIA Network+, Cisco CCNA, Cisco Introduction to Internet of Everything, and NDG Linux curricula.

After-hours work

In addition to regular class time, you are expected to devote 8 to 10 hours per week to online readings and assignments. You must have basic Microsoft Windows and Internet user skills and access to a computer with Internet connection to access the online curriculum and assignment.

After completion

The course's content and labs encompass new technologies and help you prepare for the CompTIA A+ certification exams, 220-1001 and 220-1002.

NAIT PC Service and Support Certificate and Cisco IT Essentials Certificate will be awarded upon completion of this course.

For information on applying for CompTIA A+ certification, visit www.comptia.org.

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