Continuing Education

Strategic Workforce Development


The location where your NAIT courses will be held.


The type of certification you will earn after completing your program.

  • Certificate Achievement - An approved non-credit program that has a formal summative assessment component, has mappped program or course outcomes, and is subject to a regular quality curriculum review process.
  • Certificate Completion - A non-credit program that has no formal summative assessment component and is subject to a regular quality curriculum review process.
  • Continuing Education/Non-Credit - NAIT offers a wide range of non-credit programs and courses for personal and professional development in a number of interesting and exciting fields. These options are great for people who may be working but are interested in studying as well.

Delivery Options

The flexible schedule options for this course including time of day and full/part-time.

  • On-Campus Day - Your course activity is done in-person Monday - Friday, before 5 PM.
  • On-Campus Evening/Weekend - Your course activity is done in-person on weekdays from 5 PM or later, or Saturdays and Sundays.
  • Online Day - Your course activity is done online Monday - Friday, before 5 PM.
  • Online Evening/Weekend - Your course activity is done online on weekdays from 5 PM or later, or Saturdays and Sundays.
  • Online Flexible Delivery - Your course activity is not scheduled and therefore you can determine when to do the coursework.
  • Both On-Campus and Virtual - Some of your coursework will be in-person, on campus and some will be done online.

Most organizations spend a lot of time defining what they believe in, setting long-term goals and planning to achieve those objectives through their vision, mission, and strategy. Ensuring the right people with the right competencies at the right time is key to realizing those plans. This is the time for strategic workforce development to focus on the competencies staff require and ways to measure their development as the competencies achieved are recorded. This program will introduce participants to the concepts and applications involved in the principles behind Strategic Workforce Development and how that development relies on building a robust Competence Management System (CMS).

There are many reasons that a company may implement a CMS such as

  • compliance with regulatory Quality systems such as ISO 9001:2015 or API Q1
  • to ensure full operational competence of staff a full and robust CMS puts structure around how to train employees
  • measure staff progress and maintain compliance to satisfy standards and audits.

Strategic Workforce Development saves training costs by recognizing what an employee does well and helping them further develop competencies they need It also help put the minds of front-line managers, and customers, at ease when they know that personnel have been assessed as competent in their jobs.

This program will teach participants how to create and assess competence standards based on the role of the employees within their companies and how to break down the role to ensure that all Safety, Regulatory and Operational Requirements are met.

Hands-on, industry-relevant skills

Competence management systems help companies and the workforce alike but are specifically beneficial for three major departments in any organization: quality, safety and human resources.

Quality Departments

  • Meet organizational audit requirements for ISO 9001:2015 or similar Quality Management Systems

Safety Departments

  • Better tracking and reporting of compliance to regulatory and licensure requirements

Human Resource Departments

  • Clear roles and responsibility definitions
  • Better fit when recruiting and hiring
  • Proactive succession planning
  • Assist in planning current and future workforce requirements
  • Well defined Career progression
  • Encourages self-guided learning and career planning

In this four-part certificate program, students will be introduced to the concepts of competence management and use real world workplace examples to build competence standards against existing roles within their organizations. The classes continue to build on each other as the students develop competence profiles and perform gap analyses for both the competence standards and for individual employee needs. Students will then move forward to develop and perform their own assessments of competence standards and determine the requirements for basic reporting. Learners will then be introduced to basic adult learning theory and determine if employee learning could be developed in house, “on the job” training or if the learning may be best delivered by a third party.


When you have completed modules CMCP101 – CMCP104 you can apply for your Competence Management Certificate

Certified Learning

All courses have been developed in alignment with the most common competence management organizations:


Kevin Whelan, Facilitator, NAIT

Kevin Whelan, Facilitator, NAIT

Kevin is a proud NAIT Alumnus, graduating from Engineering Design and Drafting Technology (EDDT) in 1992.

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