Continuing Education

Crisis Communications

Campus

The location where your NAIT courses will be held.

Credential

The type of certification you will earn after completing your program.

  • Certificate Achievement - An approved non-credit program that has a formal summative assessment component, has mappped program or course outcomes, and is subject to a regular quality curriculum review process.
  • Certificate Completion - A non-credit program that has no formal summative assessment component and is subject to a regular quality curriculum review process.
  • Continuing Education/Non-Credit - NAIT offers a wide range of non-credit programs and courses for personal and professional development in a number of interesting and exciting fields. These options are great for people who may be working but are interested in studying as well.

Delivery Options

The flexible schedule options for this course including time of day and full/part-time.

  • On-Campus Day - Your course activity is done in-person Monday - Friday, before 5 PM.
  • On-Campus Evening/Weekend - Your course activity is done in-person on weekdays from 5 PM or later, or Saturdays and Sundays.
  • Online Day - Your course activity is done online Monday - Friday, before 5 PM.
  • Online Evening/Weekend - Your course activity is done online on weekdays from 5 PM or later, or Saturdays and Sundays.
  • Online Flexible Delivery - Your course activity is not scheduled and therefore you can determine when to do the coursework.
  • Both On-Campus and Virtual - Some of your coursework will be in-person, on campus and some will be done online.

Communication during a crisis is difficult. It can be nerve-wracking to guide an organization's communications strategy through a disaster. NAIT's Crisis Communications courses equip you with effective crisis communications skills.

  • Discover how to apply research-based communication models into your crisis response strategy. Use case studies and real-world examples to guide your response.
  • Understand the complexities of handling crisis communications in an evolving digital landscape. Plan your communications with care to ensure a quick response.
  • Learn how to create a stakeholder engagement plan that involves the right people. Understand how to increase stakeholder involvement to enhance your strategy.
  • Start an organizational crisis communications narrative. Develop preparation and planning skills for a real crisis event.
  • Learn how crisis communications fundamentals fit into the Incident Command System structure. Understand the role of the Public Information Officer.

Our instructors are industry experts with real-world crisis management experience. Learn from experienced professionals and enhance your crisis communications skills. Complete five core courses and be ready with a communications plan when disaster strikes.

Instructors

Shawna Bruce, RRU, MADEM

Shawna Bruce, RRU, MADEM

Shawna Bruce is a self-identified "Master of Disaster" and seasoned strategic communicator and trainer with 30 years of crisis communications, public information and public affairs experience.

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Contact

General Inquiries

Phone: 780.378.1275
Email: CADEM@nait.ca

Register for this certificate

You can register for the entire packaged program or purchase the individual courses below.

CDEM224 - Crisis Communications Block Registration

Courses