Continuing Education

Crisis Management Essentials Certificate


The location where your NAIT courses will be held.


The type of certification you will earn after completing your program.

  • Certificate Achievement - An approved non-credit program that has a formal summative assessment component, has mappped program or course outcomes, and is subject to a regular quality curriculum review process.
  • Certificate Completion - A non-credit program that has no formal summative assessment component and is subject to a regular quality curriculum review process.
  • Continuing Education/Non-Credit - NAIT offers a wide range of non-credit programs and courses for personal and professional development in a number of interesting and exciting fields. These options are great for people who may be working but are interested in studying as well.

Delivery Options

The flexible schedule options for this course including time of day and full/part-time.

  • On-Campus Day - Your course activity is done in-person Monday - Friday, before 5 PM.
  • On-Campus Evening/Weekend - Your course activity is done in-person on weekdays from 5 PM or later, or Saturdays and Sundays.
  • Online Day - Your course activity is done online Monday - Friday, before 5 PM.
  • Online Evening/Weekend - Your course activity is done online on weekdays from 5 PM or later, or Saturdays and Sundays.
  • Online Flexible Delivery - Your course activity is not scheduled and therefore you can determine when to do the coursework.
  • Both On-Campus and Virtual - Some of your coursework will be in-person, on campus and some will be done online.

Offered by NAIT's Centre for Applied Disaster and Emergency Management (CADEM), our Crisis Management Essentials Certificate provides you with the leadership skills needed before, during and after a crisis to effectively address the needs of a complex organization.

  • Discover strategies on how to manage yourself as a crisis leader.
  • Learn how to channel your stress, actions and emotions so they help you make effective leadership decisions. Learn to lead beyond your formal authority during a crisis. You will learn tactics to manage individuals, teams and organizations through difficult times.
  • Develop methods to enhance your organizational resilience and withstand the pressure created by a crisis. Ensure your organization is prepared for a crisis event.
  • Gain critical communication skills necessary to manage multiple stakeholders during a crisis. Review case studies and science-based models to discover best practices for communication leaders.
  • Participate in mock crisis events to gain experience of how a crisis should and should not be handled. Apply the skills learned throughout the Crisis Management Essentials courses in a full day table-top exercise.

This certificate is delivered in four blocks:

  1. Leadership
  2. Planning
  3. Resilience
  4. Crisis Management

Learn in a live, remote, face-to-face environment. Your instructor will be with you every step of the way. Find out how you can ensure your organization is resilient to a crisis event. Learn to be an active and effective leader during emergency and disaster situations.

Note: The online version of this program is held through MS Teams Classroom using live instruction and interaction with peers through discussions and breakout groups, just like in the classroom.


Carly Benson MADEM

Carly Benson has worked as a municipal emergency manager in Fort McMurray, High River, and most recently as the Manager of Community Resilience for the City of Vancouver.

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Jason Greidanus, CD, CEM, MADEM, BCom

Jason Greidanus is an independent consultant and teacher with years of experience and expertise in emergency response and security.

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Jeff Sych

Jeff is an ICISF Approved Instructor for both Critical Incident Stress Management (CISM) peer support courses “Assisting Individuals in Crisis” and “Group Crisis Intervention.”

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Jodi Manz-Henezi BSc, BA, MADEM

Jodi Manz-Henezi is the Program Chair for the credentialed Disaster and Emergency Management diploma program at NAIT.

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Please contact us to learn more about the Crisis Management Essentials Certificate

General Inquiries
Phone: 780.378.1275

Register for this certificate

You can register for the entire packaged program or purchase the individual courses below.

CDEM612 - Crisis Management Essentials Certificate