Continuing Education

ITIL Training

Campus

The location where your NAIT courses will be held.

Credential

The type of certification you will earn after completing your program.

  • Certificate Achievement - An approved non-credit program that has a formal summative assessment component, has mappped program or course outcomes, and is subject to a regular quality curriculum review process.
  • Certificate Completion - A non-credit program that has no formal summative assessment component and is subject to a regular quality curriculum review process.
  • Continuing Education/Non-Credit - NAIT offers a wide range of non-credit programs and courses for personal and professional development in a number of interesting and exciting fields. These options are great for people who may be working but are interested in studying as well.

Delivery Options

The flexible schedule options for this course including time of day and full/part-time.

  • On-Campus Day - Your course activity is done in-person Monday - Friday, before 5 PM.
  • On-Campus Evening/Weekend - Your course activity is done in-person on weekdays from 5 PM or later, or Saturdays and Sundays.
  • Online Day - Your course activity is done online Monday - Friday, before 5 PM.
  • Online Evening/Weekend - Your course activity is done online on weekdays from 5 PM or later, or Saturdays and Sundays.
  • Online Flexible Delivery - Your course activity is not scheduled and therefore you can determine when to do the coursework.
  • Both On-Campus and Virtual - Some of your coursework will be in-person, on campus and some will be done online.

Optimize the IT infrastruction of your business

Immerse yourself in the exciting and dynamic world of ITIL (Information Technology Infrastructure Library), a framework of best practices for IT service management that aligns IT services with the needs of business. Find out how to apply ITIL tools, techniques, and concepts to facilitate business change, transformation and growth. You will also develop strategies to improve efficiencies and effectiveness.

Examine the purpose, principles, processes, activities, functions, technologies and implementation considerations associated with the Service Transition and Service Operation lifecycles. These courses are delivered by facilitators with extensive industry experience. The ITIL certification exam will be conducted in person upon completion of this course.

ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Hands-on, industry-relevant skills

Examine the purpose, principles, processes, activities, functions, technologies and implementation considerations associated with the Service Transition and Service Operation lifecycles. These courses are delivered by facilitators with extensive industry experience. The ITIL certification exam will be conducted in person upon completion of this course.   

ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Courses