Continuing Education Programs & Courses

Supervisors represent an important force in every organization.

The outcomes from several studies and surveys are consistent: occupational stress has an influence on both employees and the businesses for which they work.

Coach, Mentor, Role Model, Supporter, Guide...

Most companies strive to deliver an incredible customer experience.

Critical thinking calls for the use of reasoning skills. Being an active learner rather than a passive consumer of information is key.

Emotional Intelligence, also referred to as EQ, is the awareness of and ability to manage emotions and relationships. Emotions come before thoughts: that much is scientifically accurate.

As workplaces become less hierarchical and more reliant on interpersonal problem-solving, facilitation is becoming a key skill, regardless of job title.

Understanding and effectively managing cultural differences are critical to working, communicating, and transferring knowledge in multi-cultural and international business environments.

How confident are you in your writing? Do you ever feel unsure about what is correct and why? Participants who complete this course will be able to recognize and correct grammar and spelling errors.

Master 18 strategies of plain English that professional writers use to clear clutter from their messages— strategies you can apply every day to enhance your letters, reports, and email messages.

Does the idea of presenting to an audience make you anxious? Would you like to boost your confidence speaking to a crowd? Overcome your fear of public speaking and presenting by registering in...

Learn how to develop and deliver structured on-the-job training sessions in your organization.

Enhancing Your Influence Skills Exceptional leaders use their knowledge, skills, experience, and reputation to influence people and workplace initiatives.

A positive work environment is important to a company’s productivity; it is also important to us personally. Our emotional and physical health can be improved by working in a positive environment.

Many of us flinch when we hear terms like depreciation, cash flow, balance sheet, and (worst of all!) budgets.