Subject matter experts develop their skills over time and through experience and drive the success or failure of businesses. Organizations can now optimize their most valuable asset, expert knowledge, through powerful, interactive web-enabled knowledge automation expert systems. In this course, the student will learn how to capture, model, and translate expert decision-making logic into clear, concise expert system rules. Applying skills developed in this course will give the student an edge in solving practical business problems and optimizing how expertise is deployed.