Employer Services FAQ

Account Updates

Why should I use a corporate or company email address?

Employers’ accounts are reviewed and approved before career postings are made available to students. We encourage the use of a corporate or company email if available. This will assist in identifying legitimate employers in our system and expedite the process your account request.

How can I update my email address and other personal information?

Once logged in, open the navigation on the left section of page: Click on Account > Personal Info. Enter your new information and click Submit.

NOTE: If you wish to update the email address on your account, a confirmation message will be sent to the new address once you submitted the change. You must open this email and click on the verification link inside for your change to be processed. Email address changes can take up to eight hours to complete. In the meantime, you can continue to access your account using your existing log in credentials.

If you try to update the email on your account and you get a message that the email address is already in use, please use the forgotten password tool on the login menu to reset your password. If you are using a shared corporate email address (e.g.: recruiting@company.com), we recommend you contact your department email administrator for the password prior to resetting it.

Job Posting

How do I post a job?

Once logged in, open the navigation on the left side of the screen.

  1. Click on Jobs > Job Postings
  2. Click Post a Job
  3. Enter the information and click Submit.

Your posting will show as pending until it is approved. Usually within 1-3 business days, you will receive an email confirmation. Once approved, students will be able to view your job posting. NOTE: All form questions marked with a red asterisk need to be answered.

How do I repost a position?

Once logged in, open the navigation on the left section of page

  1. Click on Jobs > Job Postings
  2. Click Post a Job
  3. At the top of the form, open the dropdown next to Copy Existing Field. Click Show Archived to view postings.
  4. Select the job you wish to repost, review the information, make any necessary edits and click Submit.

How long does a job posting run?

Most postings are listed for 30 days prior to the application deadline. You will be sent an email 7 days prior to the deadline that will ask you whether you wish to repost. If you are reposting a current posting, please update both the posting and deadline dates and submit. If you need to close the job earlier than the deadline, you can do that in the system from the job list. Simply change the deadline date and submit.

How do I view my posting at the school's website, to ensure it has been properly received and is visible to students?

You are able to preview how the job will appear to students during the posting process. Upon approval of your submitted job form, your posting is automatically visible to students.

How can I make edits to my posting?

Once logged in, open the navigation on the left section of page

  1. Click on Jobs > Job Postings
  2. Find the job on the list and click on the job title
  3. Enter your edits and click Submit.

Edited jobs are subject to approval prior to reposting. You will not be able to edit your posting at that time.

Passwords and Login

How do I change my password?

Once logged in, open the navigation on the left section of page

  1. Click on Account
  2. Click on Password/Preferences
  3. Enter your old password, then your new password. You will need to re-enter your new password to confirm. When ready, click Update and Submit.

What if I forget my password?

Please click the forgot password link on the log in page. Enter your email address, and the system will send you an email containing a link to reset your password. If you cannot find the email after making a forgotten password request, please check your spam folder.

What should I do if I attempt to register and get an alert that my email address is already registered?

If you are told the email address you attempt to register is already in use, please use the forgotten password tool on the login menu to reset your password. If you are using a shared corporate email address (e.g.: recruiting@company.com), we recommend you contact your department email administrator for the password prior to resetting it.

Application Process

What options do I have for receiving resumes from students?

When adding a job posting, you may choose to receive resumes via email or online submission. If you wish to receive resumes by email, select the email option in the resume submission section. The page will refresh and create a new field that allows you to input a default email address for all resume submissions. To view resumes online, select the online option. If you select both options, students will have the option of emailing their resume or submitting online.

If I choose to receive resumes online, where may I view student resumes?

Once logged in, open the navigation on the left section of page

  1. Click on Jobs > Job Postings
  2. Click on the Student Resumes tab
  3. Select a student and click on the appropriate icon in the resume column.

Can I delete a resume?

Yes. You can delete any job application by clicking the Delete Resume button in the options column.

How do I create a packet of resumes to view/print?

  1. Select the resumes you would like to view by checking their associated checkboxes
  2. Click Generate Packet
  3. The packet will take a few minutes to generate
  4. You may view the resume packet in the Publication Requests tab next to Student Resumes.