Difficult Conversations Lunch 'N Learn

  • Mar. 07, 2024
  • 11:00 AM – 12:00 PM
  • WebEx

Don't miss this sneak peek from NAIT instructor, Milena Santoro at content from the following NAIT Corporate & Continuing Education course:

  • CITC924 - Feedback and Difficult Conversations

In previewing this course, you'll learn the following critcal elements of customer service:

  • The importance of feedback
  • Constructive feedback for leaders
  • How to have difficult conversations
  • Reinforcing feedback

You'll also learn valuable information about the Canada Job Grant and Group Enrolment discounts we have available.

Additional courses that are open for registration or to schedule for your organization through Corporate Training include:

  • CITC863 - Communication Strategies
  • CITC812 - Emotional Intelligence
  • BFND585 - Performance Management
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