Fees, Payment and Financial Aid

Student financial account

What payment options are available to pay my tuition and fees?

NAIT has partnered with PayMyTuition for online domestic and international tuition payment options. There are a variety of payment options available, including credit card, debit and e-transfers.

To learn more about NAIT’s accepted payment options, including step-by-step payment instructions, visit the payment options page.

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Last Modified: 4/20/2023

I am having difficulties using the online PayMyTuition platform. Who do I contact?

Please connect with PayMyTuition directly by calling 1.855.663.6839 (toll-free) or through one of their other contact methods, including live chat, email and local phone.  

No matter what time zone you are in, you will have a dedicated customer support team available to answer any of your questions and help you make your payment.

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Why am I being charged a convenience fee for when I use my credit card/debit?

The convenience fee is collected by the payment processer when offering students the opportunity to pay through alternative methods of payment, such as Visa or MasterCard. Convenience fees are non-refundable as they are one-time charges per transaction, to complete payment processing.

A convenience fee may be refunded in certain circumstances, learn more.

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How long does it take for my refund to be processed?

Please allow 4 to 6 weeks for your refund to be processed. Refunds will be issued by Interac e-Transfer (domestic students) or bank transfer (international students).

Once your refund is processed, you’ll receive email notifications from PayMyTuition. View our refund policy for more information, including refund eligibility and step-by-step instructions.

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Last Modified: 4/20/2023

How do I access my passcode for my e-Transfer refund?

If you’re a domestic student and eligible for a refund, you can find your one-time passcode in your MyNAIT portal once your refund has been processed.

  • Log into your MyNAIT portal
  • Select the Open Self Service button
  • Select the Refund Passcode tile to locate your one-time passcode. The Interac e-Transfer email will instruct you on where to input the passcode.
  • Return to the Interac e-Transfer email communication to select the Deposit your Money button.

*If your email address is registered for Autodeposits through your bank, you won't require a one-time passcode to finalize the deposit. Instead, when you select to deposit your funds, you’ll sign into your financial institution and the refund will autodeposit upon sign in.

If you’re an international student, you don’t need a passcode as your refund will be issued via bank transfer.

For complete refund steps, please visit the refunds page.

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Last Modified: 11/6/2023

What does the financial hold on my account mean?

A financial hold means you have outstanding fees on our account that are past due. Until you pay those fees, you will have reduced access on your MyNAIT portal. For example, you may not be able to enrol in courses or access your grades until the fees are paid.

Once you have paid the financial hold amount on your account, please contact the Student Service Centre to have the financial hold removed.

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Last Modified: 10/25/2021

How can I get the financial hold removed from my account?

Once you have paid the financial hold amount on your account, please contact the Student Service Centre to have the financial hold removed.

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Last Modified: 10/25/2021

I am experiencing financial difficulties. Who can I contact?

If you’re a NAIT student having financial difficulties, contact a NAIT Funding Advisor to discuss your options.

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My payment is not reflected on my account or I paid twice. How can I fix this?

Please submit an inquiry through the contact form and select Technical support as the main category and Payment Errors  as the sub-category. Include the first 4 and last 4 digits of the payment card used, your name and student ID number. The payment should be applied in a few days (or refunded if you paid more than once).

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When and how can I access my tax receipts?

Tax receipts are available through the MyNAIT portal. They are typically available at end of February each year. To access your tax receipt(s): login to your MyNAIT portal > Open Self Service > Financial Account > select NAIT Print T4A Tax Receipt and/or NAIT Print T2202 Tax Receipt.

It’s important to note that the tax receipts are for courses taken the previous year. For example, if tax receipts are available in your portal in late February 2021, this tax receipt is for courses taken in 2020.

To receive a student tax receipt, students must be enrolled in a qualified educational program from a certified institution (NAIT) and courses must be at a post-secondary level. The following tax receipts are provided  through your MyNAIT portal:

  • T2202: this receipt includes the amount of tuition that can be deducted and the number of months of enrolment. Academic Upgrading and ESL courses are not eligible for tax receipts.
  • T4A: if you received a scholarship or bursary from NAIT, you will be issued a T4A statement.

If you received a scholarship from a provider other than NAIT (for example, Jason Lang, Louise McKinney, or Alexander Rutherford Scholarship), you would receive a tax receipt from this provider (not from NAIT).

If you cannot access your tax receipts once they are released, please clear your web browser’s cache, cookies, and history as this often helps load new documentation. After clearing your cache, login again to your MyNAIT portal. If the tax receipts are still not there, please complete a web contact form at nait.ca/help – select topic Student Financial Account, and subcategory Where can I find my receipt?

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Last Modified: 2/15/2024

How will my tuition be calculated?

In July 2021, NAIT transitioned to a fee-per-credit tuition model for domestic and international students. In this model, students pay per credit with no tuition cap. All students in a program will pay the same fee per credit, regardless of how many credits they take at once. The tuition rates are posted. You will receive your tuition assessment once you have registered for your courses (based on the cost per credit multiplied by the number of credits per term).

All students are also assessed mandatory fees each term – view course and program fees.

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Last Modified: 4/18/2023

How do I opt out of mandatory fees?

You can opt out of the medical and dental fees if you have pre-existing coverage. You will need to complete the opt out form by the deadline to have the fees removed from your account.

You are not able to opt out of the NAITSA or NAIT's non-instructional fees, such as the Recreation and Athletics fee or student technology fee, as these fees are mandatory for all students. Learn more about mandatory fees.

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Student loans, grant, and scholarships

My student loan will not arrive before the tuition deadline. Do I need to request an extension?

No, you do not need to request a tuition deadline extension. We will confirm your loan 30 days prior to the term start date (before the tuition deadline). If applying for full time funding, you will need to be enrolled in at least 60% of your course load for NAIT to complete the confirmation.

When your loan is confirmed, we will send you an e-letter with the amount of funding that has been requested from student aid. We will also place a funding indicator on your account so you will not be cancelled for non-payment.

To view the funding indicator, select the Funding icon on the homepage of your MyNAIT portal. If you are approved for funding and do not see the indicator by tuition deadline, please contact the Student Service Centre.

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Where can I get my student aid forms completed?

Student aid forms can be submitted to NAIT using this contact form. Please select submitting a form followed by funding and financial aid

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How do I apply for funding and financial aid?

Government loans and grants can support you in covering the costs of tuition, books and supplies, and living expenses while enrolled at NAIT. Students enrolled in Apprenticeship, Degree, Diploma, Certificate or Open Studies programs may be eligible for financial aid options.

In Alberta, student loans are referred to as Student Aid. You can apply for financial aid through Alberta Student Aid. For more information, visit our Student Aid, Loans, and Grants page.

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Last Modified: 10/25/2021

How do I apply for scholarships, awards, and bursaries?

The application criteria varies for each scholarship, award, or bursary. For example, you may be required to complete an application, write an essay, or submit your academic or volunteer achievements.

For each fall and winter term, you will receive a NAIT online award application in your MyNAIT portal (Open Self-Service > Tasks) as long as you meet basic eligibility criteria; these applications will include any awards available to you for that term.

We encourage you to review this step-by-step guide (pdf) before starting your application. You can also view these tips for applying for scholarships, bursaries, and awards. You can search a list of all scholarships and bursaries, which include their application criteria and eligibility.

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Last Modified: 10/25/2021

How do I know if I am selected for a scholarship or a bursary?

Students who are selected for an award, such as a scholarship or bursary, will receive an e-letter in their MyNAIT portal.

Unfortunately due to the high volume of applicants, we are unable to contact those who are not receiving scholarships, awards or bursaries.

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Last Modified: 10/25/2021

I have been approved for Alberta Student Aid funding. What are my next steps?

If you are an open studies student or apprenticeship student, and have been approved for Alberta Student Aid funding, please contact the Student Service Centre to have this information added to your account prior to enrolling.

If you are in a degree, diploma or certificate program and have approved Alberta Student Aid funding, it will be confirmed 30 days prior to the term starting. Once approved, you do not need to contact NAIT as we can view your approval with Alberta Student Aid and you will not be dropped.

If you do not see an amount on the Funding section on the homepage of your MyNAIT portal or have not received an e-letter by the tuition deadline, please contact the Student Service Centre.

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Last Modified: 10/25/2021

What if I have been approved for funding from another province?

If you are receiving funding from another province, please email a confirmation of your funding to financialaid@nait.ca to have your account updated.

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Continuing Education funding options

How much does it cost?

NAIT has a flexible payment option for continuing education classes. 10% of the cost is due upon enrolment (as well as material fees if applicable). The remainder of tuition is due 30 days prior to class start date. 

Please refer to the ESL and Academic Upgrading Funding webpage for the most up to date funding information.

 

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Last Modified: 10/11/2022

What are my funding and payment options?

NAIT has a flexible payment option for continuing education classes. 10% of the cost is due upon enrolment (as well as material fees if applicable). The remainder of tuition is due 30 days prior to class start date. 

Please refer to the ESL and Academic Upgrading Funding webpage for the most up to date funding information.

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Last Modified: 10/3/2022

What is the cancellation and refund policy?

To be eligible for a refund, you must drop your course at least 10 calendar days before the class start date.

Please see the refund policy for more information.

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Last Modified: 9/29/2021

Are there other fees for textbooks, memberships, hardware or equipment? If so, is it something I buy from NAIT, and how?

If textbooks, materials or software are required for an individual course, it will be noted in the course details. If software or other costs apply to a whole program, it will be listed in the program overview.

Most textbooks can be purchased directly from Shop at NAIT. The program area will provide further directions if your course requires textbooks, software or other materials that need to be purchased elsewhere.

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Last Modified: 9/29/2021

An organization (employer or community organization) wants to pay for my Continuing Education courses by invoice. How do we set this up?

Please submit a Third Party Sponsorship form for Continuing Education courses.

This document needs to clearly identify the student, the course(s) requested, the start dates for each course requested, and the contact information of the sponsoring organization and invoicing contact. Once complete, submit the forms online.

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Last Modified: 9/29/2021

Apprenticeship tuition and fees 

As an apprentice student, where can I find out about awards, bursaries, scholarships and grants including grant funding applications and Apprenticeship Incentive Grants?

There are several scholarships and student awards available to apprentices. Contact Student Awards at  awards@nait.ca for information on deadlines and application criteria.

Contact the Financial Aid office at  financialaid@nait.ca for information regarding the Canada Apprenticeship Loan and Alberta Student Aid funding option.

Apprenticeship Incentive Grant is available to students that have completed first and second period. Information on the Federal Apprenticeship Incentive Grant and application may be obtained from the Financial Aid office.

Contact the Financial Aid office at financialaid@nait.ca for Grant Funding application forms, also available at any of the Canada-Alberta Service Centers.

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Last Modified: 12/14/2021

When do I have to pay tuition and mandatory fees?

Full tuition and mandatory fee payment must be made at the time of registration. Payment to NAIT will be made through PayMyTuition, a secure payment portal. Learn more about NAIT payment options.

Failure to pay will result in your spot being released. See Apprenticeship Enrolment Information.

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Last Modified: 4/20/2023

Can I pay with a purchase order or authorization letter?

Yes, payment may be made by a purchase order or authorization letter. The letter must accompany the registration form at the time of registration. These requests can be processed in person, by fax, or mail.

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Last Modified: 9/29/2021

What are the penalties for cancelling an apprenticeship class at NAIT?

In all cases, a minimum fee of $100 will be withheld if you cancel your apprenticeship enrolment prior to the start date of class. Only registered apprentice students may cancel their apprenticeship enrolment. Please contact the Student Service Centre to cancel your enrolment. There is no tuition refund for apprenticeship enrolments cancelled on or after the first day of the class.

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Last Modified: 12/14/2021
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