Transcripts, Documents and Records

Personal Information

How do I update my personal information?

You can update personal details like your phone number, address and email address through the personal information page on your MyNAIT Portal.   

If you are looking to update name or your citizenship information, please upload documentation (legal name change, marriage certificate or passport). You will need to log into the site with your MyNAIT portal username and password

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Why is NAIT requesting my social insurance number (SIN)?

Canada Revenue Agency (CRA) requires all designated educational institutions in Canada to file the T2202 Tuition and Enrolment Certificates forms. To prepare your T2202 form for the 2019 tax year and upcoming years, your social insurance number (SIN) is required. Please visit the CRA website for more information about this requirement. 

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My preferred name is different from my legal name. How do I add my preferred name to my account?

To add your preferred name to your account, please contact the Student Service Centre for assistance.  Once this has been added to your account, it will be reflected on Moodle, Class Lists, and Teams.   

Your student record, transcript and parchment/certificate will continue to reflect your legal name.

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Requesting transcripts, letters and documents

How do I request a transcript?

Official transcripts from NAIT are issued and accessed through MyCreds™, a secure digital transcript sharing platform. Transcripts are requested online through the MyNAIT portal (Open Self Service > Academic Records > Grades, Transcripts & Assessments > Request Official Transcript). When your transcript is ready in 1-2 business days, you will receive an email confirmation from MyCreds™ to access your document. You will be able to purchase MyCreds™ share credits ($16 plus tax per share) to share your transcripts with organizations, such as post-secondaries or employers), quickly and securely. You can learn more on the Ordering Transcripts page.

For alumni who attended NAIT prior to 2000 and have not returned since, or are former Fairview College or Westerra students, they will need to request their transcript to be uploaded to MyCreds™ using the online Contact Form. Select topic ‘Enrolment, Grades, Transcripts and Personal Information’, and subcategory ‘I want to request my official transcript via MyCreds’. 

Apprentices must request their transcripts through Alberta Apprenticeship and Industry Training

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How do I request a replacement diploma, degree or certificate?

If your parchment is damaged, lost or destroyed and you would like to request a duplicate, please submit the request for replacement form

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When can I expect to receive my diploma, degree or certificate?

Parchments will be mailed 10-12 weeks following the end of your final term. If you do not receive your parchment within the standard timeframe, please contact the Student Service Centre for assistance. Often, the parchment is returned to NAIT because we do not have a student’s current address.

NAIT will keep parchments for 6 months from the date they were returned. 

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How do I request a confirmation of enrolment letter?

You can access a confirmation of enrolment letter through your MyNAIT Portal by clicking open self service, then manage classes followed by confirmation of enrolment.   

If this letter is not sufficient, you can submit a request for a confirmation of enrolment letter using this contact form.  Please select the enrolment/education verification category and choose the appropriate subcategory. 

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How can my employer confirm I completed education at NAIT?

Employers can submit a request to verify a student’s education at NAIT using this contact form and selecting enrolment/ education verification, then education verification for employment

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I took all the courses necessary to graduate, but it does not show on my transcript that I have completed my program. Who do I contact?

After your final grades have been posted on your final transcripts, it takes approximately six weeks for the Registrar’s Office to review and confirm program completion. Once this has been completed, please allow for at least two more weeks for the credential notation to be added to your transcript. 

If you have concerns about your eligibility to graduate, please contact your program office

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International student documents

How do I get my Completion Letter to submit to Immigration, Refugees and Citizenship Canada (IRCC)?

After your final grades have been posted on your final transcripts, it takes approximately six weeks for the Registrar’s Office to review and confirm program completion. Once this has been completed, you can expect to receive your Completion of Studies letter in your MyNAIT portal under e-letters. Processing time to receive this letter is approximately 6-8 weeks.

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How do I extend my study permit?

Review the study permit information for details on how to renew your study permit.

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How do I apply for my Post-Graduation Work Permit?

You can view these step-by-step instructions on how to apply for Post-Graduation Work Permit 

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Microcredentials

What is a digital badge?

A digital badge is evidence of your microcredential and comes in the form of an emblem. It contains meta-data that includes your name, the name of the issuing institution (NAIT), the name of the microcredential, and in some cases an expiry date. 

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How do I earn a microcredential?

NAIT microcredentials are earned by demonstrating learning outcomes or competencies through participation in specific courses and assessments.

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How do I share my digital badge?

Once you have completed your course, you will receive an email from Credly with instructions on how to download your digital badge. Since the badges are digital, they can be easily shared on your personal social media accounts (such as LinkedIn), displayed on your online resume or included as part of your email signature. 

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What is Credly and how does it work?

Credly is one of the most trusted digital badge distribution platforms. Their end-to-end solution is used for creating, issuing and managing digital badges. Credly is used by many post-secondary institutions and organizations across the world. 

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Can I earn a certificate or diploma through microcredentials?

Yes. A learner can complete individual microcredentials and combine or stack them towards earning a certificate or diploma. 

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When will you start offering microcredentials?

You can start earning microcredentials for PMGT 102-106 starting October 22, 2020.

You can start earning microcredentials for PMGT 107-112 starting January 5, 2021.

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