Technology Support

We're here to help

Do you need technical assistance? Contact NAIT Information and Technology Services for help with WiFi access, computers and printing, campus networks, student log in and more.

Visit the ITS website

Software & IT for Students

While you’re a student at NAIT, you have access to a variety of free and discounted software and IT.
You must be enrolled in courses to access these offers.

Wireless at NAIT

Need to connect on WiFi? Use NAIT's EDUROAM wireless network.

For more information, including how to connect, visit:

NAIT Computer Commons

Self-service labs conveniently located across campus, equipped with 3-in-1 printers/copiers/scanners.

View NAIT Computer Commons Availability View NAIT Computer Commons Standard Software List

Office 365

Office 365 is available to all current NAIT students, giving you access to Word, Excel, PowerPoint, Outlook, Publisher, OneNote, and more on up to 5 PCs/Macs, 5 tablets and 5 phones per user and 1TB online storage with OneDrive.

Microsoft software is only licensed for use while you are registered as a current student at NAIT. Please discontinue use after you are no longer a current student.

Visit Office 365 to download and install Office and access OneDrive


Citrix is a service that allows students and staff access to a variety of applications from a computer, phone or tablet all for free. Some of the applications include: Microsoft Project  and Visio, AutoCAD, ArcGIS, AspenTech, MicroSurvey, Bently AutoPLANT, MicroStation, and Simulation Solutions.

Get Citrix

Citrix is available for students in:

  • Bachelor of Technology in Construction Management
  • Chemical Engineering Technology
  • Civil Engineering Technology
  • Construction Engineering Technology
  • Engineering Design Technology
  • Geological Technology
  • Geomatics Technology
  • Petroleum Engineering Technology
  • Power Engineering Technology
  • Business students in courses CMIS1150, CMIS2240, CMIS2250, and CMIS3344.
  • Continuing Education - Computers and IT

General Software Available to NAIT Students

Students can download a variety of free and discounted software from NAIT on the Hub.

Microsoft Azure Dev Tools for Teaching allows access to various Microsoft software products at no cost.

Mobile apps to increase your productivity

Everything you can do at school is increasingly done on mobile phones or tablets. Take advantage of these nifty apps to increase your productivity and take control of your semester.

View all the mobile apps available for download

Autodesk products

Autodesk offers a variety of free software programs, including AutoCAD, 3ds Max, for designers, animators, engineers and architects. 

View the Autodesk products that are available


Read&Write is a text to speech ribbon-based program which can read Word, PDF, and websites out loud. In addition to the main text to speech feature, Read&Write has other features which include: writing tools, research tools, and study tools.

View Read&Write instructions

WebEx: Hands-on Labs

Some courses may use WebEx Hands-on Labs to remotely access and control computers at NAIT remotely. Your instructor will provide details if being using in your class, and you can see the Student FAQ here:

WebEx – Getting Started with Hands-on Labs for Students

International Student Access

NAIT has protocols in place to ensure international students have access to their NAIT accounts while studying outside of Canada.
If you are experiencing any issues with accessing your NAIT student account internationally, please contact the ITS Help Desk at, or call 1-780-471-8624 for support.

ESRI ArcMap Desktop App (Ver 10.5.1) 

ArcMap is the main component of ESRI's ArcGIS suite of geospatial processing programs, and is used primarily to view, edit, create, and analyze geospatial data. ArcMap allows the user to explore data within a data set, symbolize features accordingly, and create maps. Access is restricted to specific programs.

ArcMap Desktop – Installation Instructions for NAIT Students