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Continuing Education

CCTB789 - Systems and Design Thinking

Course Code

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Campus

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Course Overview

In a world shaped by interconnected technologies and evolving user needs, organizations must think holistically and act creatively to solve complex problems. This course introduces learners to systems thinking and design thinking—two complementary approaches for developing scalable, human-centered AI and data governance solutions. Participants will analyze interdependencies across people, processes, and technology using systems thinking models, while applying design thinking to frame problems, prototype solutions, and prioritize user needs. The course emphasizes how these mindsets foster innovation, ethical decision-making, and effective governance in AI and data initiatives. With the knowledge gained in this course, you will be able to apply systems and design thinking tools to develop inclusive and responsible digital solutions.

Upcoming Offerings

This course is part of these programs or course groups:

AI and Data Governance Certificate


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Delivery Methods

  • Face to Face: Where: In-person meetings. When: Course is scheduled at a specific time for students to attend. Face-to-face instruction at all class meetings. Location may be on campus or at a worksite.
  • Blended: Where: Mixture of in-person & online components. When: Course is scheduled at a specific time for students to attend. Combination of face-to-face and online components at specific times. Some online components may be accessed online anytime.
  • Hyflex: Where: Choice to attend in-person or online meetings. When: Course is scheduled at a specific time for students to attend. For each class, students choose to attend in-person with the instructor or online at a specific time.
  • Remote Live Delivery: Where: Online with instructor. When: Course is scheduled at a specific time for students to attend. Instruction is delivered at set times online. Students do not come to campus.
  • Remote On-Demand Delivery: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online. While there are no set class meetings, there may be set due dates and deadlines for some activities. Students may interact with peers through virtual tools.
  • Remote Independent: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online, with no instructor support. While students choose when to do coursework, there may be set due dates and deadlines. 
  • Work Placement: Where: In-person meetings. When: Work is scheduled at a specific time for students to attend. Onsite work integrated learning. Location at a worksite.
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