Continuing Education

CDEM220 - Crisis Communications Fundamentals

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Course Overview

In today’s interconnected world, organizations need to be able to engage with stakeholders, the public and internally, especially when crises emerge. Discover leading practices and the essential role of crisis communications. With the knowledge gained in this course, you will be able to apply proven research-based models, case study reviews, and the elements of crisis communication to your organization’s narrative. Delve into the elements needed to be an effective communicator and understand the mechanics of being a spokesperson during crises. Graduates of this course will be more prepared for disaster by exploring the array of situations and driving factors from which crises can arise.

Upcoming Offerings