Course Overview
Have you ever had a challenge with effectively getting your point across? Can you recall a time when you easily connected and communicated with someone? The skills you gain in this course will help you understand how your communication skills impact other people. You will also explore how improving these skills can make it easier for you to get along in the workplace and in life.
You will identify common communication problems holding you back and develop skills to ask questions that give you the necessary information. Discover what your non-verbal messages are telling others, how to listen actively and empathetically, how to navigate situations assertively, and new ways to handle difficult communication situations.