We all know what good writing is. It’s the novel we can’t put down, the poem we never forgot, and the speech that changes the way we look at the world. Good writing is the memo that gets action and the letter that says what a phone call can’t. Upon successful completion of this course you will be able to demonstrate effective business writing skills. In business writing, the language is concrete, the point of view is clear, and the points are well expressed. At the end of this course you will be able to describe the value of good written communication, describe the components of clear, concise, complete, and correct writing, and be able to describe the best format for memos, letters, and emails. Good writing is also hard work, and even the best writers get discouraged. However, with practice and with the skills obtained in this course you will feel more confident about your own writing. This course will provide you the tools to become a more effective writer in a business environment.