Continuing Education

CITC969 - Coaching for High Performance 2 & Delegation

Prerequisite:
Pre-Requisite: CITC921 or CITC968.

Course Code

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Campus

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Course Overview

Coaching for High Performance 2

Develop your coaching skills to build capacity in others, enhance employee performance, and improve employee engagement and job satisfaction. With the skills gained in this course, you will be able to create high-performance teams by coaching employees to set and attain goals. You will be able to practice and cultivate key coaching skills such as active listening, asking effective questions, and setting explicit, measurable goals. You will also be able to troubleshoot coaching conversation difficulties and identify strategies to reset derailed coaching conversations.

Delegation

Discover how delegation enables staff to grow, motivates teams, improves your leadership credibility, and saves time and money. Leaders cannot be influential if they try to do everything themselves or become overly involved in the company’s day-to-day operations. Consider the challenges that new leaders encounter when transitioning from doers to influencers. Examine delegation methods designed to accommodate today’s diverse, change-infused workplace. You will be able to positively impact employee engagement and goal-oriented actions by applying the methods covered in this course.

Upcoming Offerings

Delivery Methods

  • Face to Face: Where: In-person meetings. When: Course is scheduled at a specific time for students to attend. Face-to-face instruction at all class meetings. Location may be on campus or at a worksite.
  • Blended: Where: Mixture of in-person & online components. When: Course is scheduled at a specific time for students to attend. Combination of face-to-face and online components at specific times. Some online components may be accessed online anytime.
  • Hyflex: Where: Choice to attend in-person or online meetings. When: Course is scheduled at a specific time for students to attend. For each class, students choose to attend in-person with the instructor or online at a specific time.
  • Remote Live Delivery: Where: Online with instructor. When: Course is scheduled at a specific time for students to attend. Instruction is delivered at set times online. Students do not come to campus.
  • Remote On-Demand Delivery: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online. While there are no set class meetings, there may be set due dates and deadlines for some activities. Students may interact with peers through virtual tools.
  • Remote Independent: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online, with no instructor support. While students choose when to do coursework, there may be set due dates and deadlines. 
  • Work Placement: Where: In-person meetings. When: Work is scheduled at a specific time for students to attend. Onsite work integrated learning. Location at a worksite.
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