Oct. 19 - Oct. 20, 2019
- Oct. 19 & 20 - Saturday & Sunday: 8:00 AM - 3:50 PM
Quality management is a vital part of operations in all kinds of business sectors, industrial operations, and government. Upon completion of this course you will be able to describe quality concepts, quality planning, quality assurance, quality control, and continuous improvement.
Given the nature of today's global economy and international competition, product and service quality is critical to the success of any business or organization. This course will provide you an in-depth look at the many critical processes needed to ensure that organizational quality requirements. In addition to quality concepts, tools and techniques, the ISO 9001 International Quality Standard will be explored, including the Quality Management Principles and the registration process for achieving internationally recognized certification.
Upon successful completion of this course you will be able to describe essential mechanisms of quality management systems, including steps in creating a quality policy and developing related objectives and procedures. The course will provide content and activities that will help you gain practical knowledge of the general principles and frameworks of a quality management system.
This course is designed for people with quality control or quality management duties in their work or who want to learn more about project management.