Navigating the Chaos and Coming Out Ahead

  • Apr. 28, 2020
  • 12:00 PM – 1:00 PM
  • Virtual Lunch and Learn

Theme: What we have done to get here will not get us to where we need to be

  1. Resiliency - now is not the time to retreat but rather to stay the round. Focus on what you do best - and do more of it
  2. Be Better - use this time to improve your business, your systems, yourself. See the time given as an asset not a liability.
  3. Up your marketing and customer service game. Your clients are just as confused as you are. Reach out to them. Share your plans going forward, see what you can do for them and build a better relationship.

Our facilitator for this session will be Norman Leach.

Norman Leach is president of Creative Concepts MKT, Inc., which specializes in Integrated Business Communications (Public, Government, Media Relations and Event Management) and International Trade development and management. With representatives in Calgary, Alberta; Kansas City, USA and Mexico City, Mexico and London England Norman's experience has taken him from North America to Europe to Asia to Latin America. He speaks Japanese, French and Spanish and brings a true understanding of foreign markets to his clients.

As a consultant, Norman has managed communications and marketing for a large number of companies and non-profit agencies. He has a diverse business background including agriculture, government, non-profit, health care, security and training and education. He is also a registered Federal lobbyist and a registered lobbyist in the Province of Alberta.

Norman’s successes include establishing the Alberta Trade Office in Mexico City, being President of Grey Cup 2000, acting as an advisor to two provincial Cabinet Ministers and heading up two of Canada’s largest Chambers of Commerce. Today, he is the Executive Director of the American Chamber of Commerce – Canada West.

This session will be held online.

Registered attendees will receive an email invite to the webex meeting the morning of April 28th.