Frequently Asked Questions

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Candidates should enrol as soon as they are able to secure a date that works for them. Registrations will remain open until 1 week prior to the exam date.

  1. Visit the British Council IELTS online registration system.
  2. Find a test date by entering the date of your choice, the town/city in which you wish to complete your exam and the exam module (either General or Academic).
  3. Once you’ve found your preferred test date, click “Apply”.
  4. Read through the “IELTS Application: Terms and Conditions” and click “I have read and agree to the above Terms and Conditions” to continue.
  5. Enter your candidate details as required. Upload your photo and the scanned copies of your valid passport or Permanent Residence Card.

Register for your IELTS exam

Fees & payment

Once you have registered on the IELTS online registration system, payment must be made within 48 hours through the NAIT exam registration system.

  1. Choose location "IELTS Edmonton"
  2. Choose "IELTS Test"
  3. Select the same date that you registered for on the IELTS Online Registration System
  4. Select the time of your exam
  5. Enter your first name, last name and email address
  6. Read the Exam Guideline Acknowledgement and click "agree"
  7. Enter the required IELTS Confirmation Number and your contact phone number
  8. Click "Add to cart" and complete payment

Cancellations & Transfers

Assessment cancellations and transfer requests must be submitted in writing at least 5 weeks before the test date and must include a completed Request for Refund or Test Date Transfer form (PDF). Please email the completed form to the IELTS Test Centre at

  • Requests for a cancellation or transfer submitted more than 5 weeks before the test date will receive a refund, minus a $70.00 cancellation fee and a $50.00 administrative fee.
  • Requests for a cancellation or transfer submitted less than 5 weeks prior to the test date will be treated as a cancellation and no refund will be issued.

Please note: Submitting this request form does not automatically guarantee that the request will be approved.

ID & Documents

What are the requirements for the photo I provide?

It is your responsibility to ensure that your photo meets the IELTS requirements. Your photo must:

  1. Be in colour
  2. Be no more than 6 months old
  3. Be taken against a plain neutral-colour background so that features are clearly distinguishable
  4. Be undamaged
  5. Be in sharp focus and clear
  6. Be print-quality of professional standard
  7. Be a close-up of the head and shoulders
  8. Show the candidate looking straight at the camera
  9. Show the candidate with a neutral expression, not smiling or laughing
  10. Show the candidate with mouth closed
  11. Show the candidate with eyes open and clearly visible
  12. Show the candidate without glasses
  13. Not have any shadows
  14. Not have anything covering the face, the outlines of the eyes, nose, mouth or ears
  15. Adhere to our technical requirements (e.g. we can only accept .jpg photo files of 500 x 750 pixels and with a file size less than 1MB)

What does my scanned identity document need to include?

Your scanned identity document must:

  1. Include your ID number
  2. Include your signature
  3. Include your date of birth
  4. Include your photograph
  5. Include your ID expiry date
  6. Be scanned in colour
  7. Be in .jpg, .gif or .png file format
  8. Be smaller than 1600 x 1600 pixels
  9. Be in a file smaller than 1.5MB

What is the cost to write an IELTS exam?

The fee for exams is $320.00

How far in advance should candidates enrol for their exam?

Candidates should enrol as soon as they are able to secure a date that works for them. Registrations will remain open until 1 week prior to the exam date.

How long does it take to receive exam results?

Exam results are released 13 days after the exam date.

Score results

How long does it take to receive exam results?

Score results are available online 13 days after your paper test or 7 days after your computer test.

Login to view your results

Can I request a rescore if I believe there is an error in my score?

Yes, if you believe there is an error in your score, you can request a rescore.

  • You must request a rescore within six weeks of your test date. You must make the request by 2 pm on the deadline date. If the deadline is a Saturday, Sunday, or holiday, you must make the request by 2 pm on the Friday before the deadline date.
  • Your test can only be rescored once.
  • Fill in the Enquiry on Results Form  (PDF) and submit it to NAIT at
  • You may choose one or more parts of the test to be rescored: the fees are the same, $250.
  • Rescoring takes 2 to 21 days, depending on several factors including the number of sections requested for remark.
  • You will receive an EOR letter stating your final result status. You will be required to return your previously issued Test Report Form if your result is changed before a new one can be issued.
  •  Your Enquiry on Results fees will be refunded if an score change is confirmed.


  • Paper-Based IELTS Test: $320.00
  • Computer-Delivered IELTS Test: $320.00
  • Enquiry on Results Fee: $250.00 (fully refundable if score changes)
  • Pre-testing: $25.00
  • Additional TRF fee: $30.00
  • Test Date Transfer Fee: $50.00 (must be requested 5 weeks prior to test date)
  • Cancellation Fee: $70.00 (will be subtracted from refunded amount, must be requested 5 weeks prior to test date)
  • Courier Fees: $65.00 and up (depends on destination)