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Protective Services

NAIT Protective Services is here to help. With peace officers and sergeants on duty at all times, students and staff can expect a safe and secure community. Our goal is to provide helpful, responsive services and to work with staff, students and visitors to strengthen our campus community.

Call for help during an emergency

   If this is an emergency, call 911 immediately.   


If you call 911 from a landline on a NAIT campus, Protective Services will automatically be alerted.

In a non-urgent or non-life-threatening situation, contact Protective Services at 780.471.7477. 

When in doubt, call 911. 

Protective Services

NAIT Emergency Site

Learn how to respond safely and quickly in an emergency and download the NAIT Alert mobile app to receive notifications from NAIT during an emergency.

Our Services

We provide the following services at all NAIT campuses.

Lost and Found

We accept lost and found articles at our Main Campus office in D104. If you are at Patricia, Souch or Spruce Grove campus, please turn in found items to any peace officer on duty from 8 a.m. to 4:30 p.m., Monday to Friday. 

Lost and found items are recorded, tagged and placed in secure storage. We maintain a comprehensive record of all personal items turned in. Identifiable NAIT property will be returned to the appropriate department as soon as possible. 

Lost and Found at Main Campus Lost and Found at Patricia Campus Lost and Found at Souch Campus

Disposal policy

Lost and found items are kept for 30 days. When collecting or inquiring about lost items, please bring your ID and describe the item you are looking for and when you last saw it. Clothing items are kept until the end of the workday and then discarded for sanitary reasons. Protective Services does not accept food, food containers, water bottles or cups.

Other lost and found locations

Not all items are turned over to Protective Services. Some areas operate their own lost and found. Check first with Protective Services if you have lost an item, and we can direct you to another location if necessary.

Safe Walk Program

The Safe Walk Program provides a safe and reliable service for students and staff who do not feel comfortable walking alone. This service is free of charge and is available on Main Campus 24 hours a day, 7 days a week.

How to book a Safe Walk

  • Call Protective Services at 780.471.7477
  • Call from any courtesy phone (7477) or HELP phone
  • Email: protectiveservices@nait.ca 
  • Visit Protective Services on Main Campus (D104)

Please provide your name, current location and destination. Protective Services will dispatch a peace officer to walk you to your destination.

Smoke-free Campus

We strive to provide a healthy and safe community for students, staff, contractors, visitors and members of the public. We are pleased to offer a smoke-free learning and work environment. 

Our Smoke-Free Campus policy prohibits smoking, e-cigarettes, chewing tobacco and similar products on all NAIT-owned and leased facilities, on NAIT grounds and in NAIT vehicles, as well as in all vehicles on NAIT property.

If you smoke, designated smoking areas are located at the perimeter of campus. These are typically at least 10 metres away from doorways, windows and air intakes and are clearly marked with a cigarette disposal container.

Smoke-free exceptions

Certain spiritual, ceremonial and religious activities – such as pipe ceremonies and smudges – may be exempt from the restrictions on smoking and smokeless tobacco with prior approval. Contact Protective Services at protectiveservices@nait.ca  for more details.

Smoke-Free Campus policy Frequently Asked Questions NAIT's Smoke-Free Campus policy (PDF)

Reporting Process

When contacting Protective Services to report an incident, stay on the line and follow their instructions. Do not hang up the phone.

If you used your cellphone to report an incident on NAIT campus to 911 emergency, please contact Protective Services at 780.471.7477.

Non-emergency crime

In a situation that is non-urgent or not life-threatening, contact Protective Services at 780.471.7477.

Your information is vital to our peace officers. When making a report over the phone to NAIT Protective Services, remember to:

  • remain calm
  • state the problem
  • provide your full name and location
  • provide a phone number in case of disconnection

Even though the dispatcher is continuing to gather information, please be aware that an officer is already on the way to your location to assist you.

Feedback for Protective Services

Note: Please do not use this form to submit an incident report or official statement. Contact Protective Services directly or see the about our Reporting Process section.

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