Student Service Centre

Nov. 29 update: the Student Service Centre has extended their in-person hours and will no longer be available via phone. For quick and efficient customer service, you can chat directly with a Student Service Specialist using the live chat service. You can also continue to contact us using the online contact form or visit us in person.

NAIT vaccination policy in effect: Everyone coming to campus will need to be fully vaccinated against COVID-19 or have an approved accommodation. For more information, including what you need to do before arriving on campus, visit nait.ca/vaccine.

We're here to help you on your path to academic success.

If you have questions about starting the application process, we're here to help. Whether you’re exploring a program, or ready to apply our experienced staff are here to help you explore and discover the programs that could be the right fit for your career plans.

You can contact us if you have a question about:

program information
academic and career planning
funding options, applications and processes
immigration advising related to your academic plan
navigating the MyNAIT Student Portal

Check out our frequently asked questions

Contact the Student Service Centre

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Email

To email NAIT's Student Service Centre, please submit a request through the contact form.

Contact Form

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Online Chat

Chat Hours:
Monday - Thursday: 8 a.m. – 3:30 p.m. MST
Friday: 9 a.m. - 3:30 p.m. MST

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In-Person

Student Service Centre in-person services are now open.

In-person Hours:
Monday - Thursday: 8 a.m. - 4 p.m. MST
Friday: 9 a.m. - 4 p.m. MST
Saturday - Sunday: Closed

Join the line before coming to campus

You will be given an estimated wait time and updates via text. So rather than waiting, you’re free to run errands or spend your time the way you want. We will text you when we’re ready to support you!

Join the line Or text your first name 587.905.5994 to join.

Download main campus map (pdf)