Student Service Centre

Update for Sept. 17: In-person services are closed until further notice.

COVID-19 vaccine mandate:  NAIT has begun our proof of vaccination program as we work toward full implementation of our vaccine policy, which goes into effect November 8. More information and answers to common questions can be found at

Please note: The Student Service Centre is experiencing significant call and email volume.  Here are some answers to address some of the common questions we are currently receiving.

We're here to help you on your path to academic success.

If you have questions about starting the application process, we're here to help. Whether you’re exploring a program, or ready to apply our experienced staff are here to help you explore and discover the programs that could be the right fit for your career plans.

You can contact us if you have a question about: 

  • program information
  • academic and career planning
  • funding options, applications and processes
  • immigration advising related to your academic plan
  • navigating the MyNAIT Student Portal
Check out our frequently asked questions

Contact the Student Service Centre

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To email NAIT's Student Service Centre, please submit a request through the contact form. 

Contact Form

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Phone: 780.471.6248
Toll-Free: 1.877.333.6248

Phone Hours:
Monday, Wednesday, Thursday, Friday: Noon – 4 p.m. MST

Tuesday: Noon – 5 p.m. MST

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Online Chat

Chat Hours:
Monday to Friday: 9 a.m. to 4 p.m. MST

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Student Service Centre in-person services are closed until further notice.

In the meantime, please contact us using the online chat, phone, or submit a request using the contact form.

Download main campus map (pdf)

Student Service Centre

CAT180 CAT - Feltham Centre

The Student Service Centre is here to help you on your path to academic success. Whether you’re exploring a program, applying online, attending classes, or preparing to graduate, we’re here to help! 

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Looking for more information?

Relevant knowledge, real skills and a rewarding career are within your reach. Check out some of our essential program offerings, find out what student life at NAIT is all about, and explore the hands-on, technology-based learning that sets us apart from the competition.

Learning Services

We're here to support students in their learning! Connect with a study group, get help with online learning and study skills or access learning modules and the tutor registry.


Book an appointment and learn how you can make the most of your time at NAIT. Get help with academic and career planning, learning success, course and program information and immigration options.

International Centre

NAIT’s International Centre provides services that support international students as they transition and settle in Canada.


NAIT Students' Association website with information on executives, clubs, events and more.