Student Service Centre

Nov. 29 update:  the Student Service Centre has extended their in-person hours and will no longer be available via phone. For quick and efficient customer service, you can chat directly with a Student Service Specialist using the live chat service. You can also continue to contact us using the online contact form or visit us in person.    

NAIT vaccination policy in effect:  Everyone coming to campus will need to be fully vaccinated against COVID-19 or have an approved accommodation. For more information, including what you need to do before arriving on campus, visit

We're here to help you on your path to academic success.

If you have questions about starting the application process, we're here to help. Whether you’re exploring a program, or ready to apply our experienced staff are here to help you explore and discover the programs that could be the right fit for your career plans.

You can contact us if you have a question about: 

  • program information
  • academic and career planning
  • funding options, applications and processes
  • immigration advising related to your academic plan
  • navigating the MyNAIT Student Portal
Check out our frequently asked questions

Contact the Student Service Centre

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To email NAIT's Student Service Centre, please submit a request through the contact form. 

Contact Form

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Online Chat

Chat Hours:
Monday - Thursday: 8 a.m. – 3:30 p.m. MST
Friday: 9 a.m. - 3:30 p.m. MST

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Student Service Centre in-person services are now open. 

In-person Hours:
Monday - Thursday: 8 a.m. - 4 p.m. MST
Friday: 9 a.m. - 4 p.m. MST
Saturday - Sunday: Closed

Join the line before coming to campus

You will be given an estimated wait time and updates via text. So rather than waiting, you’re free to run errands or spend your time the way you want. We will text you when we’re ready to support you!

Join the line Or text your first name 587.905.5994 to join.

Download main campus map (pdf)

Student Service Centre

CAT180 CAT - Feltham Centre

The Student Service Centre is here to help you on your path to academic success. Whether you’re exploring a program, applying online, attending classes, or preparing to graduate, we’re here to help! 

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Looking for more information?

Relevant knowledge, real skills and a rewarding career are within your reach. Check out some of our essential program offerings, find out what student life at NAIT is all about, and explore the hands-on, technology-based learning that sets us apart from the competition.

Learning Services

We're here to support students in their learning! Connect with a study group, get help with online learning and study skills or access learning modules and the tutor registry.


Book an appointment and learn how you can make the most of your time at NAIT. Get help with academic and career planning, learning success, course and program information and immigration options.

International Centre

NAIT’s International Centre provides services that support international students as they transition and settle in Canada.


NAIT Students' Association website with information on executives, clubs, events and more.