Contact the Student Service Centre
Service hours update for August 2: The Student Service Centre has updated hours, including extended in-person service hours at NAIT’s main campus. See hours below.
Email
To email NAIT's Student Service Centre, please submit a request through the contact form.
Contact Form
Online Chat
Chat Hours:
Monday - Thursday*: 8:30 a.m. – 3:30 p.m. MST
*closed noon to 1 p.m. MST daily
Friday: Closed
Phone
You can join the phone queue during service hours and be contacted once a Student Service Specialist is available. You will receive updates via text as your turn approaches.
Join the phone queue
Phone Hours:
Monday – Thursday: 8:30 a.m. – 11:45 a.m. MST
Friday: 9 a.m. – 11:45 a.m. MST
Note: the Student Service Centre no longer has a direct phone number. If you are trying to reach us outside the hours listed above, please use one of our other service options.
In-Person
In-person Hours:
Monday - Thursday: 8:30 a.m. - 4:15 p.m. MST
Friday: 9 a.m. - 4:15 p.m. MST
Saturday - Sunday: Closed
Join the line for same day in-person services
You will be given an estimated wait time and updates via text. So rather than waiting, you’re free to run errands around campus or spend your time the way you want. We will text you when we’re ready to support you on campus!
Join the in-person queue
Or text your first name 587.905.5994 to join. This number is for joining the in-person service line only.
View on Map
Download main campus map (pdf)