Contact the Student Service Centre
As the Student Service Centre is currently experiencing peak times, you may experience longer wait times. If one contact option happens to be busy, feel free to explore alternative ways to reach us – such as utilizing our convenient online chat option!
Email or Online Chat
To email us or start an online chat, please fill out the contact form.
Start an Email or Chat
Chat Hours:
Monday - Thursday*: 8:30 a.m. – 3:30 p.m. MST
*closed noon to 1 p.m. MST daily
Friday: Closed
Phone
You can join the phone queue during service hours and be contacted once a Student Service Specialist is available. You will receive updates via text as your turn approaches.
Join the phone queue
Phone Hours:
Monday – Thursday: 8:30 a.m. – 11:45 a.m. MST
Friday: 9 a.m. – 11:45 a.m. MST
*The Student Service Centre no longer has a direct phone number. If you are trying to reach us outside the hours listed above, please use one of our other service options.
In-Person
In-Person Hours:
Monday - Thursday: 8:30 a.m. - 4:15 p.m. MST
Friday: 9 a.m. - 4:15 p.m. MST
Saturday - Sunday: Closed
Location: Main floor CAT180
When you arrive on campus, please follow the instructions at the Student Service Centre to join the queue. You will be given an estimated wait time and updates via text.
View on Map
Download main campus map (pdf)