Continuing Education

BFND630 - Conflict Management

Course Code

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Campus

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Course Overview

Conflicts are a common occurrence in the workplace, knowing how to resolve them is essential to success in business and life. Different stakeholders may have different priorities, conflict can be resolved by seeing all sides of a problem and moving forward in an efficient manner.

The skills obtained in this course will allow you to solve conflict and negotiation issues; identifying the problem, analyzing the issue, compare different strategies or approaches and follow through to reach desired outcomes. Identifying and mediating elements that contribute to conflict can help you reach a desired outcome, create an improved working environment, and enhance relationships.

Upcoming Offerings

This course is part of these programs or course groups:

Business Fundamentals

Enhanced Team Leadership


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Delivery Methods

  • Face to Face: Where: In-person meetings. When: Course is scheduled at a specific time for students to attend. Face-to-face instruction at all class meetings. Location may be on campus or at a worksite.
  • Blended: Where: Mixture of in-person & online components. When: Course is scheduled at a specific time for students to attend. Combination of face-to-face and online components at specific times. Some online components may be accessed online anytime.
  • Hyflex: Where: Choice to attend in-person or online meetings. When: Course is scheduled at a specific time for students to attend. For each class, students choose to attend in-person with the instructor or online at a specific time.
  • Remote Live Delivery: Where: Online with instructor. When: Course is scheduled at a specific time for students to attend. Instruction is delivered at set times online. Students do not come to campus.
  • Remote On-Demand Delivery: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online. While there are no set class meetings, there may be set due dates and deadlines for some activities. Students may interact with peers through virtual tools.
  • Remote Independent: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online, with no instructor support. While students choose when to do coursework, there may be set due dates and deadlines. 
  • Work Placement: Where: In-person meetings. When: Work is scheduled at a specific time for students to attend. Onsite work integrated learning. Location at a worksite.
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