Continuing Education

CCTB413 - End User Experience Testing

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Course Overview

While other phases of software testing deal with functional and non-functional testing, End User Experience testing ensures that the new service or application meets the needs of the end user at a more holistic level. This interactive class helps you understand end user experience testing, setting up the testing environment and leading a test. Look forward to participating in hands-on exercises and role-playing scenarios. Topics include:

• User Acceptance Testing (UAT) ensures that all business requirements have been presented and fulfilled efficiently and effectively
• Accessibility Testing focuses on end users with special needs, especially those with limited sight, hearing and manual dexterity
• Usability Testing deals with the ease with which end users can navigate the user interface, discover and use functions and features with minimal help, and apply common sense in solving problems with the application or service

Recommended: Work experience in Information Systems (IS).

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Delivery Methods

  • Face to Face: Where: In-person meetings. When: Course is scheduled at a specific time for students to attend. Face-to-face instruction at all class meetings. Location may be on campus or at a worksite.
  • Blended: Where: Mixture of in-person & online components. When: Course is scheduled at a specific time for students to attend. Combination of face-to-face and online components at specific times. Some online components may be accessed online anytime.
  • Hyflex: Where: Choice to attend in-person or online meetings. When: Course is scheduled at a specific time for students to attend. For each class, students choose to attend in-person with the instructor or online at a specific time.
  • Remote Live Delivery: Where: Online with instructor. When: Course is scheduled at a specific time for students to attend. Instruction is delivered at set times online. Students do not come to campus.
  • Remote On-Demand Delivery: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online. While there are no set class meetings, there may be set due dates and deadlines for some activities. Students may interact with peers through virtual tools.
  • Remote Independent: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online, with no instructor support. While students choose when to do coursework, there may be set due dates and deadlines. 
  • Work Placement: Where: In-person meetings. When: Work is scheduled at a specific time for students to attend. Onsite work integrated learning. Location at a worksite.
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