Continuing Education

CITC814 - Facilitation Skills

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Course Overview

As workplaces become less hierarchical and more reliant on interpersonal problem-solving, facilitation is becoming a key skill, regardless of job title. Facilitators assist groups to stay on task and be more creative, efficient, and productive. Explore the world of facilitation, the art of designing and running successful meetings and workshops in organizational settings. Recognize the differences between facilitation, instruction, managing, and training. With the skills you gain in this course, you will be able to plan, guide, and manage group events as well as support groups to reach important decisions, solutions, or conclusions.

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