Continuing Education

CITC950 - Team Leadership & Conflict Essentials

Course Code

A unique identifier used at NAIT for this specific course.

Campus

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Course Overview

Team Leadership
High-functioning workplace teams don’t just happen; they are the result of strategic leadership decisions. Explore the role that leaders play in constructing and sustaining teams with a competitive edge.
Discuss strategies for building resilient teams with complementary strengths, for promoting accountability, and for encouraging innovation. The skills obtained in this course will empower you to support workplace teams in working towards a common vision.

Conflict Essentials
Conflict in the workplace is inevitable—and it’s not always counterproductive! Learn how to manage conflict when it arises and how to recognize when it’s an opportunity for innovation.
Examine how effective leaders manage conflict to support employee engagement, process efficiencies, and product excellence. Discover your resolution style and discuss techniques to leverage your strengths to support conflict resolution.

Total: 7 hours

Upcoming Offerings

Delivery Methods

  • Face to Face: Where: In-person meetings. When: Course is scheduled at a specific time for students to attend. Face-to-face instruction at all class meetings. Location may be on campus or at a worksite.
  • Blended: Where: Mixture of in-person & online components. When: Course is scheduled at a specific time for students to attend. Combination of face-to-face and online components at specific times. Some online components may be accessed online anytime.
  • Hyflex: Where: Choice to attend in-person or online meetings. When: Course is scheduled at a specific time for students to attend. For each class, students choose to attend in-person with the instructor or online at a specific time.
  • Remote Live Delivery: Where: Online with instructor. When: Course is scheduled at a specific time for students to attend. Instruction is delivered at set times online. Students do not come to campus.
  • Remote On-Demand Delivery: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online. While there are no set class meetings, there may be set due dates and deadlines for some activities. Students may interact with peers through virtual tools.
  • Remote Independent: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online, with no instructor support. While students choose when to do coursework, there may be set due dates and deadlines. 
  • Work Placement: Where: In-person meetings. When: Work is scheduled at a specific time for students to attend. Onsite work integrated learning. Location at a worksite.
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