Continuing Education

QMGC106 - Product and Service Quality

Pre-Requisite: QMGC 104

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Course Overview

Reliability refers to the ability of a product to perform as expected over time. High reliability is crucial for safety in many products and provides a competitive advantage for most consumer goods and technical parts. Implement various techniques for measuring and computing reliability. Describe reliability prediction, redundancy (providing back-up components) and failure mode and effects analysis (FMEA).

With the skills gained in this course, you will be able to determine the reliability of a product and use preventative and corrective maintenance schemes to ensure quality.

Please note that QMGC101 – Introduction to Quality Management and QMGC104 – Product Sampling are required before enrolling into this course.

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