Continuing Education

QMGC106 - Product and Service Quality

Prerequisite:
Pre-Requisite: QMGC 104

Course Code

A unique identifier used at NAIT for this specific course.

Campus

The location where your NAIT courses will be held.

Course Overview

Reliability refers to the ability of a product to perform as expected over time. High reliability is crucial for safety in many products and provides a competitive advantage for most consumer goods and technical parts. Implement various techniques for measuring and computing reliability. Describe reliability prediction, redundancy (providing back-up components) and failure mode and effects analysis (FMEA).

With the skills gained in this course, you will be able to determine the reliability of a product and use preventative and corrective maintenance schemes to ensure quality.

Required:
Please note that QMGC101 – Introduction to Quality Management and QMGC104 – Product Sampling are required before enrolling into this course.

Upcoming Offerings

Delivery Methods

  • Face to Face: Where: In-person meetings. When: Course is scheduled at a specific time for students to attend. Face-to-face instruction at all class meetings. Location may be on campus or at a worksite.
  • Blended: Where: Mixture of in-person & online components. When: Course is scheduled at a specific time for students to attend. Combination of face-to-face and online components at specific times. Some online components may be accessed online anytime.
  • Hyflex: Where: Choice to attend in-person or online meetings. When: Course is scheduled at a specific time for students to attend. For each class, students choose to attend in-person with the instructor or online at a specific time.
  • Remote Live Delivery: Where: Online with instructor. When: Course is scheduled at a specific time for students to attend. Instruction is delivered at set times online. Students do not come to campus.
  • Remote On-Demand Delivery: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online. While there are no set class meetings, there may be set due dates and deadlines for some activities. Students may interact with peers through virtual tools.
  • Remote Independent: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online, with no instructor support. While students choose when to do coursework, there may be set due dates and deadlines. 
  • Work Placement: Where: In-person meetings. When: Work is scheduled at a specific time for students to attend. Onsite work integrated learning. Location at a worksite.
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