Continuing Education

CCTM11 - Hardware Concepts, Installation and Configuration

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Course Overview

This course is intended for students preparing for technical support roles. Develop a solid understanding of the theoretical and practical issues related to installing computer hardware components. Topics include:

  • how to identify the primary components of a PC and how they work together
  • how to identify the basic procedures for adding and removing key components in the computer system, including common cards in a PC system
  • electric static discharge (ESD) precautions
  • interrupt request (IRQ), port, memory and direct memory access (DMA) assignments, and procedures for altering configuration
  • integrated drive electronics (IDE), Small Computer System Interface (SCSI) and Serial Advanced Technology Attachment (SATA) interfaces, slave IDE drives, changing complementary metal-oxide semiconductor (CMOS) setup information
  • CPU and RAM chips (types, form factors and operational characteristics)
  • popular motherboards, their components and bus structures

    Recommended: CCTO101 Windows Desktop Operating System or equivalent Windows XP user-level skills. This course is intended for students preparing for a technical support role.

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