Would you like to know how to help people and organizations with their personal computer (PC) challenges? In this program, you will learn how to:
- Become an effective solutions provider with skills to perform computer setup, diagnostic, maintenance, and repair functions as well as the installation of peripheral devices
- Build your knowledge of system management tools to monitor and manage operating system functions
- Develop your troubleshooting toolkit to identify and isolate problems to facilitate repair of computer hardware and operating systems
A PC Service and Support Certificate will be awarded upon completion of the following seven core courses or our accelerated 5-week (70 hour) program CCTM301 Cisco IT Essentials – PC Support Technician.