Today, stakeholders, employees, funders, community members, the government and the public expect organizations to handle crises with care, quick response and compassion for people and the planet. Every organization, leader, and communicator needs to understand the fundamentals of handling a crisis and the complexities of responding in a digital age. With the knowledge gained in this course, you will have insight into leading crisis communications planning practices. Explore proven research-based models and case studies so you can apply the fundamentals of crisis communications planning to your own organization. Discover the roles, responsibilities, mechanics of process, data control, templates, and resource allocation during crises.
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