Continuing Education

CDEM221 - Crisis Communications Plan

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Course Overview

Today, stakeholders, employees, funders, community members, the government and the public expect organizations to handle crises with care, quick response and compassion for people and the planet. Every organization, leader, and communicator needs to understand the fundamentals of handling a crisis and the complexities of responding in a digital age. With the knowledge gained in this course, you will have insight into leading crisis communications planning practices. Explore proven research-based models and case studies so you can apply the fundamentals of crisis communications planning to your own organization. Discover the roles, responsibilities, mechanics of process, data control, templates, and resource allocation during crises.

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Upcoming Offerings

This course is part of these programs or course groups:

Crisis Communications Certificate


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Delivery Methods

  • Face to Face: Where: In-person meetings. When: Course is scheduled at a specific time for students to attend. Face-to-face instruction at all class meetings. Location may be on campus or at a worksite.
  • Blended: Where: Mixture of in-person & online components. When: Course is scheduled at a specific time for students to attend. Combination of face-to-face and online components at specific times. Some online components may be accessed online anytime.
  • Hyflex: Where: Choice to attend in-person or online meetings. When: Course is scheduled at a specific time for students to attend. For each class, students choose to attend in-person with the instructor or online at a specific time.
  • Remote Live Delivery: Where: Online with instructor. When: Course is scheduled at a specific time for students to attend. Instruction is delivered at set times online. Students do not come to campus.
  • Remote On-Demand Delivery: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online. While there are no set class meetings, there may be set due dates and deadlines for some activities. Students may interact with peers through virtual tools.
  • Remote Independent: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online, with no instructor support. While students choose when to do coursework, there may be set due dates and deadlines. 
  • Work Placement: Where: In-person meetings. When: Work is scheduled at a specific time for students to attend. Onsite work integrated learning. Location at a worksite.
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