The ability to influence people is an essential skill for any effective leader. The importance of leadership is amplified during a crisis because the lines of formal and informal authority may be blurred, causing spheres of influence and stakeholders to change. Discover ways to mitigate this uncertainty by leading beyond your formal authority and identify the authorities that you hold, how to employ them during a crisis, and build a stakeholder engagement plan pre-crises. With the skills gained in this course, you will develop an awareness of the different types of authority, leadership styles, and stakeholder engagement strategies to better prepare the crisis leader for success.
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