Continuing Education

SCRS210 - Mediation

Course Code:  
SCRS210
Campus:  
Online
Prerequisite:
Pre-requisite: (SCRS100 & SCRS110) or (SCRS500 & SCRS510)
Course Equivalencies:
SCRS505

Course Code

A unique identifier used at NAIT for this specific course.

Campus

The location where your NAIT courses will be held.

Course Overview

Mediation is an interactive process where an impartial third party assists disputing parties in resolving conflict through the use of organized communication and negotiation techniques. With the skills gained in this course, you will be able to prepare and conduct a mediation session. In this highly interactive and practical course, you will be able to determine where mediation is appropriate and apply the 5-step mediation process to obtain a resolution. You will also be able to describe the ethical considerations of mediation. Multiple opportunities will be provided to discuss and practice mediation through active scenarios to determine the best approach for mediation.

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Delivery Methods

  • Face to Face: Where: In-person meetings. When: Course is scheduled at a specific time for students to attend. Face-to-face instruction at all class meetings. Location may be on campus or at a worksite.
  • Blended: Where: Mixture of in-person & online components. When: Course is scheduled at a specific time for students to attend. Combination of face-to-face and online components at specific times. Some online components may be accessed online anytime.
  • Hyflex: Where: Choice to attend in-person or online meetings. When: Course is scheduled at a specific time for students to attend. For each class, students choose to attend in-person with the instructor or online at a specific time.
  • Remote Live Delivery: Where: Online with instructor. When: Course is scheduled at a specific time for students to attend. Instruction is delivered at set times online. Students do not come to campus.
  • Remote On-Demand Delivery: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online. While there are no set class meetings, there may be set due dates and deadlines for some activities. Students may interact with peers through virtual tools.
  • Remote Independent: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online, with no instructor support. While students choose when to do coursework, there may be set due dates and deadlines. 
  • Work Placement: Where: In-person meetings. When: Work is scheduled at a specific time for students to attend. Onsite work integrated learning. Location at a worksite.
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