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Continuing Education

CCTB309 - Business Process Improvement

Course Code

A unique identifier used at NAIT for this specific course.

Campus

The location where your NAIT courses will be held.

Course Overview

Organizations continuously strive to improve operational efficiency and service excellence. Business analysts are integral to business process improvement and must understand the theories and techniques required to achieve it. Through classroom discussion, case studies and simulations, you’ll learn industry best practices for identifying value, eliminating waste and removing process bottlenecks.

Topics include:

  • business process improvement foundations
  • the Deming Philosophy
  • LEAN enterprise
  • theory of constraints

Upcoming Offerings

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Section Start/End Schedule
E01 Nov. 22 - Nov. 24, 2019 Fri, Sat, Sun
Hours Delivery Fees
14 hours Day, Evening $500
Meeting Times:
  • Nov. 22 - Friday: 6:00 PM - 9:50 PM
  • Nov. 23 - Saturday: 8:00 AM - 3:50 PM
  • Nov. 24 - Sunday: 8:00 AM - 11:50 AM

Section Start/End Schedule
E01 May. 08 - May. 10, 2020 Fri, Sat, Sun
Hours Delivery Fees
14 hours Day, Evening $500
Meeting Times:
  • May. 8 - Friday: 6:00 PM - 9:50 PM
  • May. 9 - Saturday: 8:00 AM - 3:50 PM
  • May. 10 - Sunday: 8:00 AM - 11:50 AM

*Day delivery ranges between 8 AM - 5 PM.
**Evening delivery ranges between 5 PM - 10 PM.