Continuing Education

CCTB309 - Business Process Improvement

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Course Overview

Organizations must continuously strive to improve operational efficiency and service excellence. With the analytical skills you gain from this course you will be able to determine changes required for businesses to improve operations and enhance efficiency.

Business analysts are integral to business process improvement and must be able to apply the theories and techniques required to achieve it. Graduates of this course will be able to identify value, eliminate waste, and remove process bottlenecks. You will also be able to identify drivers for process improvement, recognize and explain the origins of continuous improvement practices, and identify and apply leading continuous improvement practices.

Upcoming Offerings