Process analysts are skilled professional analysts who work with organizations to break down business processes into specific steps, implement new business processes and continuously improve them, and facilitate change.
In this program, you will:
- Explore the principles, tools, and techniques used to improve quality, reduce errors, and design new business processes
- Discover the core activities of Business Process Management (BPM) including process design, implementation, enactment, evaluation, and refinement
From information technology and manufacturing to government, healthcare, education, banking, utilities, and customer care, business process analysts can be found in all sectors of the economy.
A Process Analyst Certificate will be awarded upon completion of the 7 core courses and 2 electives.