Continuing Education

CCTM301 - Cisco IT Essentials- PC Support Technician

Course Code

A unique identifier used at NAIT for this specific course.

Campus

The location where your NAIT courses will be held.

Course Overview

The Cisco Networking Academy - IT Essentials curriculum covers the fundamentals and advanced concepts of computers hardware and software, troubleshooting skills, networking, security, and IT professional professionalism. Students who complete this course will be able to describe the internal components of a computer, assemble a computer system, install operating systems, and troubleshoot them using software tools and diagnostics. The online course materials assist you in developing the skills necessary to work as a technician in the field of IT and prepare you for the CompTIA A+ certification exams, 220-1101 and 220-1102.

NAIT certification and Cisco IT Essentials certificate will be awarded upon completion of this course. In addition, this course provides a learning pathway to the Cisco CCNA, IoT and Linux curricula. For more information on obtaining CompTIA A+ certification, visit www.comptia.org.

Please note that this course involves blended delivery, requiring at least 10 hours of self-paced online work plus scheduled instructor-led classes.

View Course Outline

Upcoming Offerings

Delivery Methods

  • Face to Face: Where: In-person meetings. When: Course is scheduled at a specific time for students to attend. Face-to-face instruction at all class meetings. Location may be on campus or at a worksite.
  • Blended: Where: Mixture of in-person & online components. When: Course is scheduled at a specific time for students to attend. Combination of face-to-face and online components at specific times. Some online components may be accessed online anytime.
  • Hyflex: Where: Choice to attend in-person or online meetings. When: Course is scheduled at a specific time for students to attend. For each class, students choose to attend in-person with the instructor or online at a specific time.
  • Remote Live Delivery: Where: Online with instructor. When: Course is scheduled at a specific time for students to attend. Instruction is delivered at set times online. Students do not come to campus.
  • Remote On-Demand Delivery: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online. While there are no set class meetings, there may be set due dates and deadlines for some activities. Students may interact with peers through virtual tools.
  • Remote Independent: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online, with no instructor support. While students choose when to do coursework, there may be set due dates and deadlines. 
  • Work Placement: Where: In-person meetings. When: Work is scheduled at a specific time for students to attend. Onsite work integrated learning. Location at a worksite.
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