Continuing Education

CDEM612 - Crisis Management Essentials Certificate

Course Code

A unique identifier used at NAIT for this specific course.


The location where your NAIT courses will be held.

Course Overview

Discover strategies on how to manage yourself as a crisis leader. Learn how to channel your stress, actions and emotions so they help you make effective leadership decisions. Learn to lead beyond your formal authority during a crisis. You will learn tactics to manage individuals, teams and organizations through difficult times. Develop methods to enhance your organizational resilience and withstand the pressure created by a crisis. Ensure your organization is prepared for a crisis event. Gain critical communication skills necessary to manage multiple stakeholders during a crisis. Review case studies and science-based models to discover best practices for communication leaders. Participate in mock crisis events to gain experience of how a crisis should and should not be handled. Apply the skills learned throughout the Crisis Management Essentials courses in a full day table-top exercise. This certificate is comprised of courses CDEM601-611.

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