Course Overview
Coach, Mentor, Role Model, Supporter, Guide... do these words ring a bell? Coaching involves drawing from several disciplines and is based on a partnership that provides employees with support and challenging opportunities. Studies show that a coaching style of management can increase employee commitment and engagement, boost productivity, and expedite talent development. Employees who receive coaching from their company feel supported and motivated. Most of this coaching takes place "in the moment," not during scheduled coaching sessions.
Mentorship, a related skill that is often a part of coaching, is about being a guide and offering wisdom and advice when needed. A senior and junior employee will frequently engage in mentoring, a reciprocal and collaborative relationship, for the mentee's development, learning, and professional promotion. Effective mentors serve as role models, receptive ears, and sounding boards in the process of helping their mentees achieve their goals.
Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit you and your organization.
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