Continuing Education

CITC812 - Emotional Intelligence

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Course Overview

Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life.

In this course, you will learn how to use EQ to inspire and make a difference by connecting with people at a personal and emotional level. This course will give you the tools to differentiate yourself using your EQ. Specifically you will:

-Understand what emotional intelligence means
-Recognize how our emotional health and physical health are related
-Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace
-Understand the different emotions and how to manage them
-Create a personal vision statement
-Understand the difference between optimism and pessimism

This course is offered over 3 weeks online, instructor-led or 1 day face to face.

Upcoming Offerings