Continuing Education

CITC812 - Emotional Intelligence

Course Code

A unique identifier used at NAIT for this specific course.

Campus

The location where your NAIT courses will be held.

Course Overview

Emotional Intelligence, also referred to as EQ, is the awareness of and ability to manage emotions and relationships. Emotions come before thoughts: that much is scientifically accurate. When our emotions are powerful, our brains function differently, impacting our ability to think clearly, make decisions, and even interact with others. Success in our personal and professional lives depends on our ability to recognize, understand, and manage our emotions and those of others.

EQ is a pivotal factor in shaping personal and professional success. IQ may get you the job, but your EQ and ability to manage your emotions and connect with others will determine your success with the job. Participants who successfully complete this course will be able to describe and use EQ strategies to connect with people at a personal and emotional level. You will also be able to apply EQ techniques to inspire, make a difference, and create a positive, productive workplace.

View Course Outline

Upcoming Offerings

Delivery Methods

  • Face to Face: Where: In-person meetings. When: Course is scheduled at a specific time for students to attend. Face-to-face instruction at all class meetings. Location may be on campus or at a worksite.
  • Blended: Where: Mixture of in-person & online components. When: Course is scheduled at a specific time for students to attend. Combination of face-to-face and online components at specific times. Some online components may be accessed online anytime.
  • Hyflex: Where: Choice to attend in-person or online meetings. When: Course is scheduled at a specific time for students to attend. For each class, students choose to attend in-person with the instructor or online at a specific time.
  • Remote Live Delivery: Where: Online with instructor. When: Course is scheduled at a specific time for students to attend. Instruction is delivered at set times online. Students do not come to campus.
  • Remote On-Demand Delivery: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online. While there are no set class meetings, there may be set due dates and deadlines for some activities. Students may interact with peers through virtual tools.
  • Remote Independent: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online, with no instructor support. While students choose when to do coursework, there may be set due dates and deadlines. 
  • Work Placement: Where: In-person meetings. When: Work is scheduled at a specific time for students to attend. Onsite work integrated learning. Location at a worksite.
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