In order to effectively implement a Quality Management System (QMS), your organization needs a well-written quality manual. Identify the role played by quality practitioners in guiding the organization towards creating and using a well-documented Quality Management System. Discover how important it is for quality practitioners to fully understand the organization's quality policies, its quality management structure, and all the processes that affect product and service quality.
The skills gain in this course will allow you to write a quality manual and supporting documents to meet the needs of the organization and the relevant quality standards.
Please note that QMGC101 – Introduction to Quality Management is required before enrolling into this course.