Course Overview
In this highly interactive and practical course, you will apply key communication skills and practices needed to support the psychological health and safety in today's workplaces. Multiple opportunities will be provided to discuss and practice working through a variety of challenges such as responding to offensive or disrespectful behavior, lack of diversity and inclusion, negativity, strained interactions, and mistrust. With the skills gained in this course, you will be able to describe and apply the three key factors of organizational culture, clear leadership and expectations, and civility and respect.