Continuing Education

CCTB335 - Introduction to Business Process Management

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Course Overview

Business Process Management (BPM) is a strategic function to improve costs, time, quality and innovation in organizations. Learn the core activities of BPM, including process design, implementation, enactment, evaluation and refinement. Review best practices for implementing Enterprise Process Management strategies and BPM technology. Examine the various roles of process management professionals and the standards of excellence expected of them.

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